Using AccuRx

AccuRx is used for sending patient text messages and for video calls. Not all practices will have access to the full features of AccuRx. Some practices may have alternative approved video consultation software.

You can use AccuRx to

Send links to join video consultations

Remote video consultation

Remote group video calls

Send documents like the patient information leaflet


Resources for how to use Accurx

General resource - this contains all the information you need

https://support.accurx.com/en/articles/4251677-how-do-i-email-a-video-consultation-link-using-chain


Which browsers are supported?

https://support.accurx.com/en/articles/3790180-video-consultations-which-browsers-are-supported


How to do a video consultation using your desktop or laptop

https://support.accurx.com/en/articles/3779225-can-i-do-video-consultations-from-my-desktop-computer


How to set up Group video calls

https://support.accurx.com/en/articles/3947848-chain-how-to-invite-more-people-to-a-video-consultation


How to email a link for Video consultation

https://support.accurx.com/en/articles/4251677-how-do-i-email-a-video-consultation-link-using-chain