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What is a therapeutic relationship? This is an ongoing topic mentioned time and time again both in nursing school and clinical settings. In class, we have been taught that making therapeutic relationships is a concept that encompasses being person-centered in our care, which involves rights to respect, independence, and empathy (Sims, 2022). This holistic approach to healthcare applies to relationships, environments, and methods of care. According to the CNO, the components of a therapeutic nurse-client relationship include: "trust, respect, professional intimacy, empathy" with careful consideration to maintain professional boundaries and contributing holistically to patient wellbeing (CNO, 2019).
During my clinical experience, I demonstrated therapeutic nursing through the use of eye contact, smiling, reassurance, patience, empathy, understanding, and active listening during interactions with residents. Some of the positive feedback included compliments on my skills as a nurse, smiling, gratitude-driven touching such as a pat on the arm or a kiss on the hand, or statements such as "I don't feel so lonely anymore" being said after a conversation.
The most important aspect of a therapeutic relationship has been incorporating empathy and independence in everyday practice, with every patient, and in every interaction. Not only is it important to attempt to feel what a patient feels to give them optimal care, but it is also vital to ensure that independence, dignity, and free will is respected in every area of care possible.
Therapeutic nursing practice can and should be included in any and all nursing practice. For example, a full client assessment including the Functional Assessment Scale (FAST) can include therapeutics in the following ways: (Balsdon, 2022)
Health assessment: build a trusting relationship with the patient, use intrapersonal skills to gather health history after the relationship is established, show active listening during all conversations
Physical Assessment: ask consent before performing any physical procedure, clarify any special needs/contraindications against procedures, let patients speak for themselves, and listen to their subjective pain/illness experiences
FAST: When performing the FAST assessment, encourage independence and show patience in all tasks/activities, treating all objective and subjective data as being of equal importance, and don't let biases and/or predetermined judgments about patients interfere with any assessments (ex. expecting dementia patients to forget who you are)
As stated above, Therapeutic Nursing should be at the forefront of healthcare practices globally, as it is implementable in all aspects of the profession. With a little extra time, thought, and care given to each patient, positive health-promotion occurrences will result,
(Pullen et al., 2010)
Click the link above for steps regarding how to create a therapeutic nurse-client relationship
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Assessment: Introduce self to the patient, keep eye contact and speak clearly, show empathy with patient struggles
Nursing Diagnosis: Ask if the patient agrees to diagnosis, plan a patient-centered in your approach to care
Planning and Outcome Identification: Ensure the desired outcome is agreed upon by the patient, family, and other healthcare providers. Ensure you ask the patient about their personal goals in the healthcare journey
Implementation: Ensure the patient consents to each step in the healthcare journey, get the patient's input on the ideal route to recovery, take alternate routes if needed for patient comfort, implement steps of recovery at a timing that is comfortable and accessible for the individual
Evaluation: Observe patient's objective and subjective perception of health care journey, observe non-verbal body cues, alter anything that patient wants to be changed as long as healthcare goals can still be met
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This quote, in my opinion, perfectly described the power of actively listening -- a major component of building therapeutic relationships. As the quote describes, it is a driving force for change. Whether this change takes place in accelerated patient healing or by simply making their day better, we cannot, as nurses, underestimate the power of listening and showing we care in our thoughts, actions, and words.
I completed this module for a weekly Seminar Activity. During the course, I learned about some of the biases, societal schemas, and ideologies behind Palliative Care. I believe this artifact connects to this specific topic of nurturing Therapeutic Relationships as we were educated on the type of hands-on care that palliative nursing provides, why this type of care may benefit certain patients and why palliative care should not be implemented as an end-of-life, last resort tactic. With this in mind, as a nurse, I can better recognize who might benefit from palliative care and provide accurate patient education regarding the benefits of it.
Can empathy be taught? Can it be further developed in individuals lacking empathy?
What if the patient has no interest in building a therapeutic relationship with his/her nurse?
Should therapeutic nursing relationships be constructed even in care settings where patient visits are typically short (for example, the emergency department)?
CNO. (2019). Therapeutic Nurse-Client Relationship, Revised 2006 . CNO. Retrieved April 4, 2022, from https://www.cno.org/globalassets/docs/prac/41033_therapeutic.pdf
Pullen, Richard L. Jr. EdD, RN; Mathias, Tabatha MSN, RN Fostering therapeutic nurse-patient relationships, Nursing Made Incredibly Easy!: May 2010 - Volume 8 - Issue 3 - p 4 doi: 10.1097/01.NME.0000371036.87494.11
Sims, J. (January 2002). Thinking About Age and Aging - Living in an Aging Society and working with Older Adults [Powerpoint, Lecture]. Nurs-1002-A-W06, Trent University.
Balsdon, D. (January 2022). Nursing Process and Diagnosis [Powerpoint, Lecture]. Nurs-1002-A-W06, Trent University.
Professional nursing quotes. Professional Nursing Quotes. QuotesGram. (n.d.). Retrieved April 4, 2022, from https://quotesgram.com/professional-nursing-quotes/
Parida, S. R. (2021, March 20). Everything about nursing process. Nurse in nursing. Retrieved April 4, 2022, from https://nurseinnursing.com/everything-about-nursing-process/
Top 25 quotes by Carl Rogers (of 101): A-z quotes. A. (n.d.). Retrieved April 4, 2022, from https://www.azquotes.com/author/12540-Carl_Rogers