Support
What's My Role?
I am the person you should contact if you need help with meeting the course goals. I strive to make this course clear and ensure you can see your pathway to success. Teaching online can be lonely ... and I know learning online can be too! It's hard for me to know what's happening on your end if you don't reach out and let me know.
Please use our Canvas Inbox email instead of RCC email if you need some support with our course content. We can also arrange time to meet via Zoom.
Contact Information before class begins: Email me: pamela.bainum@rccd.edu
Contact Information after class begins: Canvas Inbox email
How to get Canvas help
For technical difficulties with Canvas, you may call Canvas Support which is available 24 hours a day, 7 days a week via telephone number at (951) 222-8388. This number is listed on our course site homepage in Canvas where there is also a link to a Student Resource guide.
How to get publisher support
Our course content and textbook publisher is Cengage. After the course starts please use the following link to contact support related to Cengage contact. You can also contact Cengage via telephone at (800) 354-9706.