NOC 4412 - Home Support Workers, Housekeepers and Related Occupations

Future Considerations

• Work in home health care, nursing & residential care facilities as well as private household sector

• Aging population and longer life expectancies will increase the need for this occupation

• Ontario government targeting funding for home and community care services (ex. Direct Funding Program, eligible clients with a physical disability are able to hire their own attendants)

• Live-in caregivers & temporary foreign workers program helps with labour supply which has been cancelled by the Federal government

• Technology impacts are low, however digital skills are needed

• High level of part-time work 40%, versus full-time permanent employment 60%

• Starting wages may not accurately reflect the work environment and the requirements of the job

• Creation of Ontario Health Teams may require more support workers

• High turnover rates due to burnout, work environments, physical demand and career advancement

• Impact of COVID-19:

  • Layoffs & restrictions from going house to house to support clients

  • Wage increase from the government during the pandemic

  • Provincial government announced goal of new standard of care of 4 hours per resident in long term care, will need more workers to meet this target by 2024/25

  • Government investing $26.3M towards training, hiring and retaining personal support workers

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