We are (BMCC) students and Alumni, who want to help current students navigate (CIS). This site and the (C.C.C) / (C.C.S.C.I.S) chatbot will help students help themselves by getting their desired questions answered in a short timeframe--allowing the student to carry on with what they were previously doing, like applying to a required course; they can feel better knowing our chatbot answered correctly via (BMCC) staff knowledge.

Compared to our site and chatbot which replies in a short time with automated messages and hyperlinks--which makes everything easier for the student--advisement or emailing someone, like a staff member, could take hours or even days. This disrupts the students' time and lengthens the students' needs.