iOS Application

To Add A Client via iOS application on iPad:

1. First, navigate to the "Clients" page on the left hand navigation menu.

2. Select the appropriate clinic from the drop-down menu in the top left corner.

3. Next, press the "Add Client" button in the top right hand corner.

4. Select the classification that the client falls under.

5. Enter the client's basic information- ensure you have populated each field with a red asterisk in each screen that appears.

6. A screen will appear telling you to hand the tablet to the client- they will fill out their EULA choices, along with their demographic, insurance and contact information.

7. After they enter in their information, a review screen will pop up with the details they filled in. Direct them to double check that the information is correct, and then press the "Save and Continue" button.

For a diagram detailing this workflow, click here.

To administer surveys for a client or Primary Support Person (PSP) on the iOS application

1. Clinic user (group-admin, clinic-admin, or provider level accounts) logs into beehive application.

2. On client list, click the survey status (e.g., “click to start,” “in progress,” “overdue”) of the client who will be completing surveys. If you are supporting a primary support person to complete surveys, select the survey status of the client for whom they are a support person.

3. On the screen that pops up, select “Complete Surveys” & select “next”

4. Then select the type of user that will be completing surveys (client or PSP) and click “next”

   1. If you selected a PSP, confirm the individual PSP on the “Support Network” screen. If the PSP is not yet added to Beehive, you can add them at this point.

5. If client or PSP hasn’t completed the EULA, the EULA video will play and client can make their data-sharing selections.

6. Then the survey list will appear and clients can complete surveys.

A video detailing this process is available below: " Client Survey Completion on  iPad"

If clients run into questions or difficulties while they are using the iOS app, there is a way for them to indicate that they need support if they are no longer in the presence of the person who set up the iPad for them.

How clients ask for help

1. While on the survey list or while completing a survey, they can select "Ask for help" at the top of the screen

2. They will see a message that says "We've notified clinic staff"

You can see this process in the video below.

When clients ask for help using the iOS app, Beehive will generate a "Client Ask for Help" notification for the user that logged into the iPad when setting client up on surveys. Click here to learn more about this notification 

To run a group therapy module:

1. Navigate to the "Group Therapy" page from the left hand navigation pane.

2. Select the appropriate clinic from the drop-down menu on the top left corner of the screen.

3. Press the "Start Group" button in the top right corner of the screen.

4. Select the appropriate group name from the "Group Name" drop-down menu in the top left hand corner of the screen.

5. Select the appropriate date from the "Session Date" field in the top middle portion of the screen.

6. For each client attending the group, press the box to the right of their name.

   1. To search for a client, begin typing in their name in the "Search Clients" field next to the "Done" button.

      1. After finding the appropriate client, select them by pressing the box on the right of their name.

   2. To select all clients at the clinic, press the "Select All" box just underneath the "Done" button in the top right hand corner.

7. Press "Done" to start the group therapy session.

   1. To add additional clients to the group therapy session, press anywhere to the left of the dividing line between "Active" and "Finish"  on the group therapy session.

8. Once the group therapy session is over, press the "Finish" button on the rightmost side of the group therapy's listing.

There is an option for your program to track participation in groups. Your program can define "active participation" in whichever manner you choose. You also do not have to use this optional feature of the group module.

9. (OPTIONAL)-If a client actively participated in the therapy session, select the box on the rightmost side of their name.

   1. Once you have indicated each client that has actively participated in the group therapy session, press the "Done" button in the top right hand corner.

A video detailing this process is available below. For information on how to create a group therapy module, click here.