My research explores the dynamic interplay between information systems and management principles across organisational and societal contexts. I am particularly interested in the business and social impact of digital technologies, and my work is grounded in methodologically rigorous, industry-engaged inquiry.
With an interdisciplinary lens, I integrate perspectives from Information Systems, Computer Science, and Management to investigate broad domains such as:
Digital transformation
Enterprise service management
Knowledge management
IT governance
Technology adoption and use
My methodological toolkit includes design science research, case studies, surveys, and systematic literature reviews. Among these, design science research remains my core focus, providing a structured approach to solving real-world problems through innovative, theory-informed solutions.
Academic Journey & Recognition
I completed my PhD in 2015 under an Australian Research Council (ARC) Industry Linkage grant, collaborating with ICT practitioners and academics from the University of Southern Queensland and Griffith University in Queensland, Australia. My doctoral research developed and evaluated a software-mediated process assessment approach for IT Service Management [access via National Library of Australia Trove].
This work was recognized nationally and internationally:
Best Australian Thesis in Information Systems (2016) — awarded by the Australian Council of Professors and Heads of Information Systems (ACPHIS) [access ACPHIS recognition page].
Queensland IT Innovation Winner (2015) — awarded by the iAwards, celebrating excellence in industry-driven research [access QLD award winner video].
Affiliations & Expertise
Department: School of Business, UniSQ
Research Institute: Institute of Resilient Regions
Areas of expertise
Information Systems and societal/ business impact
Digital transformation of enterprises
Design Science Research Methodology
ANZSRC Field of Research (FoR) 2020
Business Information Systems
Information Systems Organisation and Management
Knowledge and Information Management
Software Quality, Processes & Metrics
Research Grants
2024: School of Business Research Grant on Rural, Regional and Remote Communities capacity building through Digital Technologies
2023-2024: World Trade Organization (WTO) - Digital Ambidexterity in Tourism (with Kathmandu University)
2019: International Organization for Standardization (ISO) - Software Engineering Standards in WG10
I have authored over 100 peer-reviewed publications, with research featured in premier journals listed by the Association for Information Systems (AIS):
Journal of the Association for Information Systems (ABDC A*)
Information & Management (ABDC A*)
Other business interdisciplinary journals featuring my articles are:
International Journal of Information Management (ABDC A*)
ABDC A ranked papers in Journal of Knowledge Management, Journal of Innovation & Knowledge, Technological Forecasting & Social Change, Government Information Quarterly, IT & People, Information Systems Frontiers, Computer Standards & Interfaces
I also contribute to the scholarship of teaching and learning, with publications in The International Journal of Management Education, Journal of Computer Information Systems and book chapters on doctoral supervision and academic development.
Rooted in the mountains of Nepal, I am committed to expanding research and educational collaborations that promote business education and digital innovation globally, and with pro bono consulting in South Asia and Africa.
Research Profiles
UniSQ Researcher Profile (official University publication record)
Google Scholar Profile with [citations by date] and [citations by count]