Winner – Service Innovation of the Year 2019
itSMF Australia
Young Leaders 2017-2018
Standards Australia
Winner – Best Australian PhD thesis in Information Systems
Australian Council of Professors & Heads of Information Systems (ACPHIS)
Winner – Queensland iAward for ICT innovation (postgraduate student category)
Australian Information Industry Association (AIIA)
PhD Scholarship in Process Assessment & IT Service Management
Australian Research Council (ARC) linkage grant
Finalist – Consensus Software Awards (Web Embrace software)
IBM & The Consensus Group
Vice-Chancellors Commendation Award for Academic Excellence (overall GPA of 7.0)
University of Southern Queensland
Dean’s Award for Outstanding Meritorious Achievement (overall GPA of 3.94 out of 4.0)
Pokhara University, Nepal
USQ Researchers awarded for IT Knowledge Bank
The Chronicle, News Corp Australia
Can process assessments be automated?
ComputerWorld, IDG Communications
Best PhD Medal for USQ alumni and staff member
The Morning Bulletin, News Corp Australia
USQ takes out prestigious IT award
The Queensland Times, News Corp Australia
(Invited) AI in Higher Education
Abdullah Al-Salem University, Kuwait
(Invited) Digital Transformation and International Trade
Kathmandu University, Nepal
Automation in Process Assessment: Research Findings
33rd Plenary Meeting for Software & Systems Engineering Standards (WG10 meetings), New Delhi
(Invited) Sharing Experiences of Business Computing between Australia and Korea
Department of Foreign Affairs & Trade (DFAT) & Australia-Korea Foundation, Hobart.
(Invited) The ITSM landscape in Australia
University of Eastern Finland, Kuopio, Finland.
(Invited) Automating process assessment with a software tool
Luxembourg Institute of Science & Technology, Belval, Luxembourg.
(Invited) Award Winner Speech (Best Australian Thesis in Information Systems)
Doctoral Consortium at Australasian Conference in Information Systems, Wollongong
Do-it-Yourself ITSM Process Assessment Approach
itSMF LEADit National Conference, Melbourne.
Speaking at the USQ Open Day IT Future talk - Careers in Cyber Security