HCMS Onboarding

The Hierarchy and Compensation Management System (HCMS) is a software solution used by Agents, Contractors, and the FFL Corporate Contracting team to manage contracting requests.

You will receive an email invitation from Support HCMS to onboard from

no-reply@uppatop.com

This and subsequent emails may end up in spam, so please search there using this email address as a search tool. These are not monitored emails, so please don't send emails to them.

Email #1: 

Family First Life (FFL) - Onboarding for New Agent

*Please enter NPN during onboarding*

Email #2: 

Family First Life (FFL) - Onboarding Completed

*You can now log in to HCMS with your email address & the password you just chose* 



Email #3: 

Family First Life (FFL) - Contracting Process


This email contains the link for SuranceBay. This is your next step! This is where you fill out the contracts with a few of the different carriers we write business with.