François Renaville and Fabienne Prosmans
(Chapter #) Using LibCal Seats to better serve students
Leo F.H. Ma, Lily Y. Ko and Sue Fung
(Chapter #) Assessing the Performance of the Faculty Liaison Programme
Pauline Nicholas, Nicole Lewis Prawl, Karlene Nelson, Kareen Lawrence, and Vergie Lee Reid Lawson
(Chapter#) Using LibQUAL to Improve User Experiences in the Caribbean
Shahzad, Farrukh and Asghar Madiha
(Chapter #) The Success Story of an Information Literacy Programme
Ellie Kim
(Chapter #) Connecting library users to information of a closed country
Emilienne Idorenyin Akpan and Sugabsen Martins
(Chapter #) Academics and Librarians: Enhancing Digital and Information Skills
Michael Stöpel, Livia Piotto, Fatme Charafeddine
Chapter # “It's universally known that the desk is where you go, if you're lost.”
Michael Stöpel and Rachel Hall Buck
Chapter # “The Reading Crisis in Academic Contexts”