“It’s universally known that the desk is where you go to if you’re lost.”
Appendix 1: Research method and methodology
Appendix 2: About AUP, JCU, and AUB - Context - type of institution and student body
Appendix 3: Focus Group interview guide
Appendix 4: Focus Group hand out
Appendix 5: Focus Group details
Appendix 6: AUB Methodology post focus group details