List of Appendices

"Using LibQUAL to Improve User Experiences in the Caribbean"

Appendix 1: Figure 1: Student Assistant at a Blitz Administering the Survey

Appendix 2: Figure 2: The Campus Librarian presenting a prize to one winner

Appendix 3: Table 1: Description of the Likert Survey Items

Appendix 4: Table 2: Performance and Importance Analysis of Library Dimensions

Appendix 5: Table 3: Library Service Gaps 

Appendix 6: Table 4: Dimension-wise Gap

Appendix 7: Demographics of Respondents