Privacy policy

AJ Aquatics – Privacy Policy

Effective Date: 15 September 2022  

Business Name: AJ Aquatics  

Location: Swadlincote, Derbyshire, UK  

Website: https://sites.google.com/view/ajaquatics

AJ Aquatics is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services.

1. Information We Collect

We may collect the following personal data when you contact us or place an order:

- Name  

- Email address  

- Phone number  

- Delivery address (if applicable)  

- Details of your aquarium or pond setup (for service purposes)

We do not collect payment details via the website. Payments are handled in person via cash or card.

2. How We Use Your Information

Your data is used to:

- Respond to enquiries  

- Process orders and schedule services  

- Maintain records of completed work  

- Send invoices and payment reminders  

- Improve our services and communication

We do not sell, share, or distribute your personal data to third parties for marketing or commercial purposes.

3. Data Sharing

We do not sell, rent, or share your personal data with third parties.  

Your information may be shared only:

- With payment processors (in person)  

- If required by law or legal proceedings

4. Data Storage and Security

We store your data securely and take reasonable steps to protect it from loss, misuse, or unauthorised access.  

Client records are stored digitally and/or in secure physical formats.

5. Your Rights

Under UK GDPR, you have the right to:

- Access the personal data we hold about you  

- Request correction or deletion of your data  

- Withdraw consent at any time  

- Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact AJ Aquatics directly.

6. Cookies and Analytics

This website may use basic cookies provided by Google Sites for functionality. AJ Aquatics does not use third-party tracking or analytics tools.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the site implies acceptance of the updated terms.