Lenovo Center Events

1. I understand that if I am unable to work a shift I signed up for - I MUST actively try to find a replacement in addition to coordinating with volunteer coordinator (Cate Vetter.)

2. I understand that failure to show up for and/or failure to work an assigned event may result in a fine to the AFHS Chorus Boosters and said fine may be charged to my students AFHS Chorus Cut-Time account.

3. I understand there are uniform requirements when working events and failure to adhere to uniform requirements could result in immediate dismissal from the event.  (reminder of (2) about failure to work assigned events if dismissed.)

4. I understand that signing up/volunteering for an event does not guarantee I will be assigned to work the event I signed up for.

5. I consent that my contact information (email, phone) will be shared with the location (if needed) and the other volunteers for each event.

6. I understand a portion of monies earned will remain with the AFHS Chorus Boosters (amount depends on Location and event earnings.)

7. I understand that monies earned will be added to my students AFHS Chorus Cut-Time account to use towards any and all AFHS Chorus related expenses.

8. I understand that any credit left in my AFHS Chorus Cut-Time account upon withdrawing from AFHS Chorus and/or graduation will be forfeited to either the AFHS Chorus Boosters Angel Fund or an AFHS Chorus Student of my choosing.

An email will be sent to all persons on the Volunteer List (for Lenovo) letting everyone know the Signup is Live/ready for persons to signup.

When I first get the list of events - there will be a generic "Volunteer" option for everyone to put their name.

The times listed are the ESTIMATED time you'll have to arrive if assigned.

Under the 'Location' column - you'll see the Event Name, indicating if it is a concert, hockey game, etc.

At the cut-off date reflected - I'll let Lenovo know "how many" volunteers we have available.

You can sign-up after the Cut-off date, understanding that the number of volunteers available to work was already submitted to Lenovo.

Lenovo will [eventually] let us know how many stations/volunteers are needed.  (Likely the last week of the month.)

After I find out how many stations we are assigned and how many volunteers we need, I will "move" everyone that signed up as a "Volunteer" to the appropriate 'Assigned' or 'Backup' entry.  The Location will be updated to show the assigned station(s) with the # of volunteers needed in parentheses.

For example:

• Bryan Adams P306GMPOP (1) = the Bryan Adams Concert we need only 1 volunteer.

• NCSU vs UAB P125POP (3) = for the NCSU game, we need 3 Volunteers.

• Canes vs Buffalo P104DOTS (2) P308DOTS (2) = for the Canes Game, we have 2 stations assigned and need 4 Volunteers in total (2 for each station.)

After stations are assigned, any 'extra' Volunteers are moved to the 'Backup' entry.

You can still signup at this point, but will be added to the 'Backup' list of volunteers and contacted if needed.

If any assigned Volunteer can't make it to the assigned event - they should reach out to the Backup Volunteers listed.

You can add/or remove your name to the list of 'Backups' at any time, understanding you might not be assigned or needed.

1. Each station requires at least 1 "lead trained" adult volunteer

2. You must be at least 16 years old.  The first time you work, photo identification will be required to show proof of age.

3. All forms must be completed before participation can occur.  Forms will be provided with your first assigned event.
   **Student forms must be signed by a parent/guardian.**

4. You must wear the appropriate "uniform" approved for our group. (See section below.)

5. Lenovo Center Management reserves the right to refuse services and/or dismiss any volunteer or group from the event and/or premises if said volunteer or group do not adhere to the policies and procedures established by the Lenovo Center for their group.

6. With each event - Volunteers will be provided a meal 'voucher' ticket.

   • Volunteer must NOT eat/NOT consume food on the concourse levels (Floors 1, 2 or 3.); Volunteer must eat/consume all food in the employee mezzanine (aka break room.)  This includes items brought from home.

   • If selecting pretzel, Volunteer is to select standard pretzel from the station indicated on the voucher; Volunteer must NOT select a gourmet pretzel.

     • Other items available are to be acquired from the employee break room.

If you can no longer work the event:

• Please call or text Cate Vetter ASAP (630-673-2289.)

If you're on your way but running late:

• 2 hours or less prior to arrival -> Please call 919-861-7104 (Event Check-in) and let them know you're running late, on your way, etc.

• If earlier than that, call 919-861-5495.

If anyone from your group is missing or doesn't arrive:

• Please CALL or TEXT Cate Vetter ASAP.

Pants:

• PLAIN Black slacks/Pants/Trousers are to be worn.

• No other fashion pant clothing or color will be accepted.

• NO DENIM / NO JEANS / NO CARGO PANTS / NO CORDUROY PANTS are allowed

• No STRETCH / No SPANDEX of any type.

Shirt:

• Chorus T-Shirt
  If you need a t-shirt, please reach out to the Chorus Booster Treasurer (afhschoralboosters@gmail.com.)

• For those cold natured persons, a plain black long sleeve crew neck shirt has been approved for use under the AFHS Chorus T-shirt.  **I recommend this**

• All shirts tails are to be tucked in.

Hat or Hair net:

• You can wear ONLY an approved AFHS Chorus Hat or a basic black hat (alternate black hat option.)

• If you don’t have a Hat, you’ll be given a hair net during check-in.

Shoes:

• Only plain, closed-toed, rubber soled shoes with closed backings are permitted to be worn.

• CROCS are NOT PERMITTED.  (No closed backing!)

• Fashion boots are not considered appropriate footwear for our concession stands or carts.

• ** You’ll be standing for HOURS.  Go for comfort! **

Lenovo typically sends payments about twice per month.

You can expect to see monies earned/deposited to your students cut-time account usually w/in 1 to 2 months after working an event.

For example:  If you work an event on Nov 14th, earning $100...you can expect to see the funds deposited to Cut-time usually by mid-December, but possibly not until early January.

The below may no longer be applicable, but was retained for reference only.

In order to make this work, we have to have at least one parent work each night we have an event.

For a parent to work alone with students, you need to be Lead Trained. We must have one lead-trained person every night.  If more than two parents are working, just one must be lead trained. Once lead-trained, please train any non-trained parent when they work so we can grow the pool of leads.  

Typically stands have anywhere from 2-4 people working at a time.

If anyone is interested in working, they will need to fill out the attached sheets. If a student is working the parent/guardian MUST sign the forms as well. You can send these back to me scanned or bring them the first night you work at Lenovo Center. Also, if under 21 you must provide ID to verify your age on the first night of working.

Typically, once a booking notice is received, we will have two weeks to respond to Lenovo to provide our availability so they can assign us events. The sooner we give them our availability, the better chance we have at getting assigned events.  

The [event tracking] sheet stays live with the following color codes:

• White: We have requested to work based on the number of people who signed up when a booking notice goes out. If you want to work on those nights add your name to the sign-up. There is no guarantee you will work, but as soon as we get assigned, I will add the folks in priority order but also try to give everyone a chance as well.

• Green: You are confirmed and expected to work.

• Red: You are a backup to work that event if someone drops from the green.

• Blue: The event has been worked on and helps me track who gets paid for working.

**If you sign up and are in a green slot and cannot work it is your responsibility to find a replacement and let me know immediately who is covering your shift**   We will be charged a cancellation fee if we do not show up so it is very important to only sign up if you are 100% committed.