How to Resolve QuickBooks Cannot Open Company File Error?

The error message, “QuickBooks cannot open the company file,” pops up on the screen, asking the user to switch to multi-user mode as the same company file is open on another system. The error usually arises when there is some misconfiguration in the security settings of the Internet Explorer. The firewall and date & time settings can also cause the problem if they are not set appropriately. To know more about the issue, go through the complete blog carefully.

If you want an expert’s assistance resolving the “QuickBooks cannot open the company file” issue, you need to contact the QuickBooks support team by dialing our helpline number 844-888-4666

What reason prompts the “QuickBooks cannot open company file” error?

Before looking for the solutions to fix the company file error, you need to know the reasons that trigger the issue.

1. The same company file is open on another computer.

2. The company file cannot open in the latest version of QuickBooks.

3. There is some damage and corruption in the company file.

4. QuickBooks is running in single-user mode.

5. There is some conflict with the TLG and ND files of the company files.

Solutions to sort out the “QuickBooks cannot open company file” error

We have more than one troubleshooting method to rectify the “QuickBooks cannot open the company file” issue. Check out the solutions given below:

Solution 1. Relocate the company file.

The company file’s location may also cause the error. Move the company file on Windows Desktop using the steps given below:

1. Hit Windows and R keys together to open the File Explorer.

2. Look for the company file with .qbw extension.

3. Copy the company file and paste it on the desktop.

4. Right-click on the file and select Rename.

5. Now, open QuickBooks and go to the File menu.

6. Choose the Open & Restore Company option.

If you still get the error after moving the company file, move it back to the previous location and try the next solution.

Solution 2. Check the company file properties

Follow the steps given below to check the company file’s properties:

1. Press Windows and R keys simultaneously to open up File Explorer.

2. Find your company file having .qbw at the end of the file name.

3. Right-click the file and select Properties.

4. After that, select Advanced.

5. Click on Compress and Encrypt checkboxes to uncheck.

6. Click the OK button.

We hope the solutions mentioned above help you resolve “QuickBooks cannot open the company file” error. If the error persists, you need to contact our certified QuickBooks team by dialing the customer support number 844-888-4666.