All You Need To Know About “QuickBooks Company File Not Found” Error

“QuickBooks company file not found” is an error message that appears on the screen with a warning displaying, “The company file you’ve selected could not be found.” It suggests the users to choose the Open and Restore Company option or to use search tool from the Windows Start menu. The error generally occurs when the user tries to open the company file, but the file is moved to a new location. To know more about the “QuickBooks company file not found” issue, go through the complete blog carefully.

If you’re getting “QuickBooks company file not found” error and want an immediate solution, you can reach our QuickBooks support team by dialing the customer service number 844-888-4666

What prompts “QuickBooks company file not found” error?

Before you proceed to the solutions to fix the company file not found issue. Check out the reasons that prompt QuickBooks company file not found error:

  1. QuickBooks company file is stored on another location.

  2. The company file has been deleted accidentally.

  3. There may be some network issues while using QuickBooks in multi-user mode.

  4. User is trying to open the company file using a wrong method.

Solutions to resolve “QuickBooks company file not found” error

Follow the troubleshooting methods given below if you’re accessing your QuickBooks company file locally on the same system:

Solution 1. Search the company file manually

Open your server computer and search for the company file by typing the following names in the search bar

  • *qbw is the working file

  • *qbb is the backup file

  • *qbx is the Accountants transfer file

  • *qba is the Accountants copy files

  • *qby is the Accountants change file

Search for the file, including the asterisk in the search bar. Once you find the file, keep in mind the file’s location. If you don’t find the file, move to the next solution.

Solution 2. Open file in the QuickBooks

Here’s how to open a company file or accountant’s copy files

  1. Click on the File menu and choose Open and Restore Company.

  2. Select Open a company file and then click on Next.

  3. Click on the company file and then Open.

Hopefully, the solutions provided above helped you in resolving the error. If you’re still getting the “QuickBooks company file not found” error, contact our certified QuickBooks experts by dialing the toll-free number 844-888-4666.