AC drivers will have the opportunity to queue at Queue No. 2, the Airport Queue Community, without needing to drop off passengers.
This queue is limited to top-performing airport drivers with good performance and attitude, making the number of drivers in this queue limited.
As a result, you will have a higher chance of moving through the queue faster than in the normal queue or drop-off priority queue.
To qualify for the Airport Community in AirAsia Ride, drivers must meet the following KPIs:
Overall Completion Rate (CR): Minimum of 85%.
Airport Completion Rate (CR): Minimum of 90% (includes Pickup-Drop, Drop-Off AB, and On-Demand trips).
Minimum Trips: Must complete at least 30 trips per month (Airport trips only).
Cancelled by System (CBS): Must have 0 trips cancelled by the system.
Fraud Cases: Must have 0 cases of fraud.
Passenger Complaints (NPS): Maximum of 1 complaint per month.
Minimum Driver Rating: Must maintain a rating of at least 4.8.
Airport Community provides opporturnity to all driver's rank.
Please check your Community under the 'My Circle' section in the Driver App. The Community is named 'Airport Community'