Subscriptions and Upgrades

 Subscriptions and Upgrades

Manage your account subscriptions through your Subscriptions and upgrades tab on your member dashboard. 

Basic accounts: upgrade your Basic account to Pro through Subscriptions and upgrades > Upgrades

When you upgrade from Basic to Pro, your account information transfers to your new subscription, along with your VTI rank and badges. After you upgrade your account you will need to logout and log back in. 

If you select the Pro free 7-day trial option, you will not be charged for a Pro subscription for 7 days, and you can cancel your free trial any time during those 7 days. At the end of the 7 days, your account will automatically change to a Pro Monthly subscription and you will be billed on a month-to-month basis.  For more information on pricing, please see our pricing page.

The VTI is not predictive of performance in live trading and is intended for educational purposes only.  Please see Terms and Conditions for more information.

Cancelling or Deactivating your Subscription

You can cancel your subscription through the Subscriptions and upgrades page on your member dashboard by clicking on Cancel subscription. When you cancel your Pro subscription you will automatically move to the Basic account. Your VTI rank and any badges earned will continue to be reflected on your account and you will no longer be charged. See what features you lose when leaving Pro here

If you no longer wish to have your Varcity Pro or Basic account, you can deactivate your account through the Subscription and upgrades pageDeactivating your account will remove any of your achievements and data attached to your unique username.

Please email support@varcity.io with any questions. 

The VTI is not predictive of performance in live trading and is intended for educational purposes only.  Please see Terms and Conditions for more information.

Refund Policy

Monthly Pro subscriptions are non-refundable but monthly renewal can be canceled at any time. 

Annual Pro subscriptions can be canceled within 14 calendar days of opening your Pro account for a full refund. 

More information on cancellation and refunds are in our Terms & Conditions. Please reach out to support@varcity.io with any further questions.