If you receive a Google sign-in prompt on your phone and you are not actively trying to sign in, treat it as suspicious.
Before responding to the prompt, look for:
A sign-in attempt you did not initiate
A location or device you don’t recognize
A time when you were not signing in
Repeated prompts you didn’t request
If anything feels off, trust your instincts.
If you receive a suspicious prompt:
Tap No, it’s not me
Immediately change your password
Notify the Technology Department
A suspicious prompt often means someone has your password and is trying to access your account. MFA stops them — but reporting it helps us secure your account and prevent future attempts.
If you deny the prompt, your account remains protected. Acting quickly helps us keep your access secure and prevents any disruption.