Tech Support Request

Share your computer with someone else

FYI: This functionality gives others remote access to your computer. They will have full access to your apps, files, emails, documents and history. Please understand that USD376 Tech Team members will only access the necessary items to address the issue on the tech request. The following steps are for those looking for support on a Windows 10 or Mac device issued by USD 376.

  1. On your computer, open Chrome.

  2. In the address bar at the top, type remotedesktop.google.com/support, and press Enter.

  3. Under “Get Support, “ click Download .

  4. Follow the onscreen directions to download and install Chrome Remote Desktop.

  5. Under “Get Support,” select Generate Code.

  6. Copy the code and send to the person you want to have access to your computer.

  7. When that person enters your access code on the site, you will see a dialog with their e-mail address. Select Share to allow them full access to your computer.

  8. To end a sharing session, click Stop Sharing.

The access code will only work one time. If you are sharing your computer, you will be asked to confirm that you want to continue to share your computer every 30 minutes.


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