MobileServe

STUDENT Login Information

Set up your account using your Ursuline email address and the password of their choice.
Ursuline Academy does not have access to this password.
It is expected that all service hour forms be completed on the website or via the phone application.

When should I complete my service form?

Students are expected to fill out their service form immediately after they volunteer. They can access the form directly from their phone where they can receive the electronic signature from their supervisor, obtain the email address of their supervisor, drop the geo-verify pin or upload their photo.

Important components of the tracking form:

DATE

Enter the date of service.

Hours

Enter the number of hours served.
If you are completing a form from a service event that is multiple days, include all of the hours on the first date of the service experience and then indicate in the description how many hours you worked each day you volunteered.
This will prevent you from having to fill out multiple forms.

Tell Your Story

This is where the student shares a description of her service experience and what she learned about herself as a result of this experience.

Verification

There are four ways a student can verify their service hours:

Service supervisor email address
Service supervisor electronic signature (only available on phone app)
Geo-verify
A picture of the student at the service site.

Students are expected to include two of these four options when submitting a log.

One of the two forms of verification has to be either the supervisor email or electronic signature.
The other form of verification has to be either the geo-verify or the photograph.

Status of Form

Once the student submits the form a member of the Mission and Ministry team will review it to make sure it meets the Ursuline requirements for service and that all components of the form have been filled out correctly. If the student did not fill out the form correctly or the content is questionable the form will be rejected the student will receive an email indicating edits need to be made to the form. Once a form is a approved there will be a green check next the form under the activity tab.

Goal

Every student has a 120 hour goal listed under their activity tab. This shows the student their progress in completing their service hour goal.

Tutorial video on how to log your service hours

MobileServe Tutorial for Logging Service Hours.mp4

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