By the end of this module, you should be able to do the following:
Explain the theory of supernormal stimuli and relate it to digital media addition
Identify different types of theories that explain why digital and social media can be addictive
Provide examples that illustrate how theories from psychology and cognitive science account for media addiction
In Module 12, we discussed how multimedia technologies can influence our memory and attention. For example, we considered the possibility that the hyperlinked structure of the Web allows us to endlessly wander through the vast and complex weave of ideas, images, sounds available on the Internet. Module 12 concluded with a quote by a researcher referenced from one of the readings, suggesting that digital games in particular (and digital media in general) might lead to younger generations craving high intensity stimuli.
Craving can be seen understood as a milder form of addiction (Kavanagh, May, & Andrade, 2012), and the idea of digital addiction has gained some traction (Ng-Lim, 2018). For instance, in October, 2018, the first case of a person being treated for Netflix addiction was reported in India, wherein the patient purportedly watched seven hours of Netflix a day for six months (Kulkarni, 2018). In 2019, Filipinos were reported to spend more time online and social media than citizens of any other country (Gonzales, 2019). If digital media is indeed addictive, the question is: why? In this module, we will look at a few theories about how human attention is engaged through stimulation and reward and how they might explain digital media addiction.
Allot 30 minutes
Read Ciotti's article (2016) on supernormal stimuli at https://www.sparringmind.com/supernormal-stimuli/. Be sure to watch Video 13.1, which is embedded in the article but also included on this page. As you go through the material, keep in mind the following questions:
What is a supernormal stimulus? What evidence exists from studies of animal behavior that support the theory of supernormal stimulation?
In what ways does digital media provide supernormal stimuli?
What strategies does Ciotti suggest to avoid media addiction?
An artificial stimulus given to a living organism is said to be supernormal when it engages attention and interest more strongly than a similar stimulus to which the organism had learned to respond in the natural world. According to this theory, humans are susceptible to supernormal stimuli because our neurophysiology hasn't evolved to keep up with the products and technologies we have created. For instance, humans are primed to be attracted to sweet food because they provide an excellent source of energy. While this strategy worked when we were hunter-gatherers and edible sources of such concentrated energy were hard to come by, our proclivity for sweet food doesn't serve us well now that we can access sugar-laden products very easily due to the massive changes in the way we produce and buy food nowadays (Bull, Gibney, Miller, & Suh, 2016). Similarly, the theory of supernormal stimuli suggests that our brains have yet to catch up with strong visual and auditory stimuli that is so pervasive in the digital media products and tools that we consume and use, making it difficult to tear ourselves away from our mobile phones and computer screens.
The theory of supernormal stimuli is but one of several that could explain how digital media captures people's attention and doesn't let go. The reading in Activity 13.2 suggests how the interaction capabilities fundamental to contemporary digital media can also lead to addictive behaviors.
Allot 20-50 minutes
Read Hilary Anderson's (2018) BBC article, Social media is 'deliberately' addictive. Make sure you watch the video embedded in the article.
Alternatively or additionally, listen to the podcast episode Infinite Scroll by Tom Standage and Seth Stevenson (2018).
Consider the following:
"Infinite scroll allows users to endlessly swipe down through content without clicking," according to the article. Why do you think the author is claiming that infinite scrolling leads to addiction more easily than clicking through links?
What other properties of the human cognitive system have designers of digital and social media exploited in order to make them more addictive? (If you read the article closely, you might notice that there are at least three different types of strategies used in the design of digital and social media to hijack the human cognitive system.)
If you listened to the podcast, consider these questions:
Why were book reviews looked upon with suspicion?
Why might it be beneficial to adjust your phone to display in grayscale?
"The history of mass media is the history of information overload," according to the podcast. Discuss in class what was meant by this.
Activity 13.2 points to a range of other features in digital multimedia that exploits properties of the human cognitive and behavioral system. Some of these features are about how multimedia interaction techniques can lead to the formation of habits. For instance, scrolling through a page might be more habit-forming than clicking through links because you can use the same gesture of scrolling (flicking your thumb on a mobile device screen, for instance) over and over again without much deliberation. We will revisit the topic of the infinite scroll in Unit 5.
Other features relate to exploiting our response to certain stimuli. In the video embedded in the article, for instance, it was pointed out that red is a powerful color that triggers a strong response. It is no wonder that signs that seek to convey critical information are often red, and why mobile app badges are visually designed the way they are.
Yet other features are related to how internet media can be a social experience, and how (for example) interaction designers have exploited our need for connection in social media to provoke a need to garner "likes" on our social media posts, and how paradoxically this can lead to depression. Psychologists such as Dr. Hilarie Cash (2011) has used the theory of limbic resonance to suggest that the deep connection we feel in the physical world to other humans is not reflected on a neurological level when we connect with others through a computer-mediated experience that does not engage all of the many senses, of which we have many.
Allot 20 minutes
In this module, we touched on several theories from psychology and the cognitive sciences on why digital multimedia is so engaging, compelling, and attention-grabbing, perhaps to the point of addiction. These included supernormal stimuli, limbic resonance, and habit-formation. Using the references below as starting points as well as other resources that your FIC may provide, can you identify other theories that have been offered by researchers to explain digital media addiction? Be prepared to share them with the class.
In 2020, Merriam-Webster listed doomscrolling as a word of interest. While they haven't recognized it as a word that deserves official inclusion in their dictionary, they offer the following definition for it:
Doomscrolling and doomsurfing are new terms referring to the tendency to continue to surf or scroll through bad news, even though that news is saddening, disheartening, or depressing. Many people are finding themselves reading continuously bad news about COVID-19 without the ability to stop or step back.
Doomscrolling has been enabled by infinite scrolling technology (discussed earlier in this module).
Check out DOOMSCROLL, an online exhibit supported by the art-science network, Leonardo, which responds to this phenomenon.
It is unlikely that a single cognitive theory can adequately explain or predict what media technologies are doing to our minds. And you should always watch out for claims that are unsupported by evidence or that merely appeal to your sense of what is reasonable. For example, consider Video 13.1, which was embedded in Ciotti's article. The video claims that the constant interruption of our attention through digital notifications prevents memory consolidation--the formation of long-term memory:
You have this awesome, life-changing piece of information in your short-term memory, but then you hear that email ding, and boom, there it goes. The email takes its place and you never get the chance to learn anything.
It sounds like a reasonable argument, doesn't it? Except that the model for memory consolidation cited in the video (though it has been accepted wisdom for decades) may actually be completely wrong. Evidence exists which suggests that experiences are not moved from short term memory to long term memory like a passenger on an elevator; instead, there might instead be parallel processes so the experience is simultaneously copied to both short-term and long-term memory, but the experience is only really entrenched in long-term memory after some time (ScienceDaily, 2017). That is to say, the explanation provided in the video underlying how notifications supposedly prevent the consolidation of long-term memory is problematic.
Nevertheless, a general consensus appears to be developing that warns us of the capacity of the interactive and sensory features of digital multimedia to hijack our brains, sometimes to our detriment. What's interesting is that at the beginning of the digital technology revolution, when email was first invented, when the Web was still in its infancy, this didn't appear to be the case. In Unit 5, we will touch on McLuhan theory of the tetrad, which suggests how media innovations develop and what happens when they develop too far.
In this module and the previous one, we've highlighted mostly the negative effects that digital media has on the brain. And yet the fact that the brain can be hijacked through digital media is not fundamentally a bad thing. In Module 14, we will look at some examples at how digital multimedia can be used to exploit our cognitive processes and hack our brain... but for the better.
Allot 20 minutes
We have so far discussed the impact of multimedia on cognitive processes such as memory and attention. There are other similar topics that we have not covered so far. For instance, the blue light emitted by computer screens and phones are known to negatively affect sleep patterns (Schmerler, 2015). How else can multimedia technologies can influence that way we think, feel, and behave as individuals?
Discuss with the class other ways other ways in which digital multimedia can affect as individually. Use the Web to help with your search, and be sure to use to follow good practices in using the Web for class research.
Andersson, H. (2018, July 4). Social media is “deliberately” addictive. Retrieved from https://www.bbc.com/news/technology-44640959
Bull, P., Gibney, A., Miller, R., & Suh, C. (2016). Cooked. Retrieved from https://www.netflix.com/title/80022456
Cash, H. (2011b, December 4). The Online Social Experience and Limbic Resonance. Retrieved January 25, 2019, from http://www.psychologytoday.com/blog/digital-addiction/201112/the-online-social-experience-and-limbic-resonance
Ciotti, G. (2016, October 18). Supernormal Stimuli: This Is Your Brain on Porn, Junk Food, and the Internet. Retrieved January 25, 2019, from https://www.sparringmind.com/supernormal-stimuli/
Gonzales, G. (2019, February 18). Filipinos spend most time online, on social media worldwide – report. Retrieved March 8, 2019, from http://www.rappler.com//technology/news/222407-philippines-online-use-2019-hootsuite-we-are-social-report
Epipheo. (2013). What the Internet is Doing to Our Brains. Retrieved from https://www.youtube.com/watch?v=cKaWJ72x1rI
Kavanagh, D. K., May, J., & Andrade, J. (2012). Sensory imagery in craving: From cognitive psychology to new treatments for addiction. Retrieved from https://pearl.plymouth.ac.uk/handle/10026.1/1000
Kulkarni, T. (2018, October 8). Nimhans clinic treats first case of ‘Netflix addiction.’ The Hindu. Retrieved from https://www.thehindu.com/news/cities/bangalore/nimhans-clinic-treats-first-case-of-netflix-addiction/article25151600.ece
Ng-Lim, A. (2018, November 5). Taking the cue from Steve Jobs, Bill Gates on digital addiction. Retrieved January 25, 2019, from https://news.abs-cbn.com/business/11/05/18/taking-the-cue-from-steve-jobs-bill-gates-on-digital-addiction
Schmerler, J. (2015, September 1). Q&A: Why Is Blue Light before Bedtime Bad for Sleep? Scientific American. Retrieved from https://www.scientificamerican.com/article/q-a-why-is-blue-light-before-bedtime-bad-for-sleep/
ScienceDaily. (2017, April 6). Neuroscientists identify brain circuit necessary for memory formation: New findings challenge standard model of memory consolidation. Retrieved January 25, 2019, from https://www.sciencedaily.com/releases/2017/04/170406143936.htm