COURSES

This course is about side business with meta-studies, which means that we value people more to make an effective and efficient working environment. This study is providing a systematic, step-by-step approach to understanding the most common business communication challenges that arise from cultural differences and offer steps for dealing with them more effectively. The process begins with recognizing the cultural factors that shape human behavior and methodically analyzing the reasons for that behavior. This will allow the application of clear strategies to improve the effectiveness of solving most problems caused by cross-cultural misunderstandings. Subtle differences in communication patterns and the complex variations in what is considered good business or common sense from one country to another have a tremendous impact on how we understand one another, ultimately on how we get the job done. 

Learning about the concept of culture and its aspects will help to develop and apply insights about human behavior in organizational settings. The course material will be useful in managing relationships with other people, making complex decisions, how to pursue things, leading others, trusting others, do better scheduling. It also helps to understand some challenges involved in both managing and being managed. The tools and skills developed in this syllabus should equip us to become more effective contributors to the organization in which we all participated.

Learning Objectives

Learning about the concept of culture and its aspects will help to develop and apply insights about human behavior in organizational settings. There are 8 scales key areas that managers must be aware of. Showing how cultures vary along the spectrum from one extreme to the opposite. The eight scales are:

1. Communicating: Low Context VS High Context

2. Evaluating: Direct Negative Feedback VS Indirect Negative Feedback

3. Persuading: Principles – First VS Application – First

4. Leading: Egalitarian VS Hierarchical

5. Deciding: Consensual VS Top-down

6. Trusting: Task-Based VS Relationship Based

7. Disagreeing: Confrontational VS Avoid Confrontation

8. Scheduling: Linear-time VS Flexible-time

These eight scales will be useful in managing relationships with other people, making complex decisions, how to pursue things, leading others, trusting others, do better scheduling. It also helps to understand some challenges involved in both managing and being managed.

Textbooks & Materials

•  Meyer, E. 2015. The Culture Map. Decoding How People Think, Lead, and Get Things Done Across Cultures. New York, NY: Public Affairs.

• Molinsky, A.L. 2013. Global Dexterity: How to adapt your behavior across cultures without losing yourself in the process. Boston, MA: Harvard Business Review Press.

• Online Journals on Cross-Culture Understanding