Hi {{{Recipient.FirstName}}}!
As part of the enrollment team with University of Nueva Caceres, I have been trying to reach you regarding your interest in UNC, but have been unable to connect with you. I would like to discuss your inquiry into UNC Future-Ready degree programs and discuss our programs to find the best fit for you.
Choosing the right university and degree is an important decision. One deciding factor in that decision is figuring out overall costs and how to pay for it. The enrollment team can also help answer these questions and empower your financial success.
Let’s connect soon to discuss your enrollment process together. You can email me with any questions you have or with a time that works for you for a phone call. Alternatively, you can call me at 09561301775 or at 09071566898 Monday – Friday between 9 a.m. and 11 p.m.. You can also schedule an appointment to chat with me.
I’m excited to speak with you about your future with with UNC!
Sincerely,
Your UNC Admissions Coach
Hi {{{Recipient.FirstName}}}!
I’m following up regarding your interest in University of Nueva Caceres. I’ve been trying to contact you so that we can discuss your intended degree program, the resources available at UNC and any other aspect of the application to enrollment process.
We can review the steps needed to apply and make sure you have all the materials needed to make the application process quick and easy. If you didn’t know, it only takes about 15-30 minutes to complete the UNC application.
Let’s connect soon to discuss your enrollment process together. You can email me with any questions you have or with a time that works for you for a phone call. Alternatively, you can call me at 09561301775 or at 09071566898 Monday – Friday between 9 a.m. and 11 p.m.. You can also schedule an appointment to chat with me.
I’m looking forward to hearing from you and getting you started with UNC!
Sincerely,
Your UNC Admissions Coach
Hi {{{Recipient.FirstName}}}!
I have tried several times to contact you but have been unable to connect with you regarding your interest in pursuing a degree at University of Nueva Caceres.
If you are still interested in learning more about UNC, we are here to support you. Whenever you are ready, we will be here to answer your questions and support you on your way to enrollment.
As always, the number to reach us is 09561301775 or at 09071566898 Monday – Friday between 9 a.m. and 11 p.m.. You can also schedule an appointment to chat with me.
Good luck in your academic endeavors.
Sincerely,
Your UNC Admissions Coach
Hi {{{Recipient.FirstName}}}!
I have tried several times to contact you but have been unable to connect with you regarding your interest in pursuing a degree at University of Nueva Caceres.
If you are still interested in learning more about UNC, we are here to support you. Whenever you are ready, we will be here to answer your questions and support you on your way to enrollment.
As always, the number to reach us is 09561301775 or at 09071566898 Monday – Friday between 9 a.m. and 11 p.m.. You can also schedule an appointment to chat with me.
Good luck in your academic endeavors.
Sincerely,
Your UNC Admissions Coach
Hi [NAME],
Thank you for reaching out. This is just a quick note to inform you that we received your message and have already started working on resolving your issue [Ticket ID: (Number) dated (Date)].
If you have any further questions or concerns, please let us know. We are available round-the-clock and always happy to help. Thanks for being a loyal [COMPANY] customer.
Take care,
[YOUR SIGNATURE]
Hi [NAME],
I wanted to update you before the weekend about the status of your [Issue, Ticket ID]. It is currently in progress and is being worked on by our tech support team. We’re prioritizing your request, and I will make sure this issue is resolved as soon as possible.
As a rough estimate, it should be fixed on [ETA]. We’ll keep you updated.
Thanks for your patience!
[YOUR SIGNATURE]
Hi [NAME],
It’s been a while since our last update, but we wanted to reassure you we haven’t forgotten about your issue. It’s been a bit more challenging than the average case but our team of tech gurus is committed to resolving it as soon as possible.
Meanwhile, we will keep you posted on any further updates. Thank you for your patience while we work through this.
Regards,
[YOUR SIGNATURE]
Hi [NAME],
Thank you for submitting your ticket [Ticket ID] on [Date]. Could you please give us a little more context? When did this issue begin? Has it been occurring consistently, or does it happen on and off? Have you tried any solutions on your own?
These questions will help us find a more personalized solution to your problem.
Looking forward to hearing from you,
[YOUR SIGNATURE]
Hi [NAME],
[AGENT NAME] from [COMPANY] here. Hope you’re doing well!
You’ve reported a problem with [Issue] on [Date]. As promised, I’m circling back to tell you that it has been successfully resolved.
The problem turned out to be more complex than we thought, so it took a little bit longer to get it fixed. But everything should be fine now. Could you confirm that everything is working?
If you have any more questions or come across any other issues, let me know, I’ll be happy to help.
Have a great day,
[YOUR SIGNATURE]
Hi [NAME],
Your [Issue, Ticket ID] has been resolved. Thanks for your patience and time, and we hope our customer support was satisfactory.
If there is anything else we can do for you, please don’t hesitate to reply to this email or call us at (number).
Best,
[YOUR SIGNATURE]
Hi [NAME],
I’m reaching out about your case with us regarding [Case topic]. It’s been [Number] days since we’ve heard from you, so I wanted to let you know that we are going to close this ticket.
You can always reopen it or raise a new ticket if you need any further assistance. Thanks for working with us!
Regards,
[YOUR SIGNATURE]
Hi [NAME],
You have recently contacted us regarding [Issue], which was [Resolved/Closed]. We’re reaching out to make sure that there have been no related issues since. In case you have any updates, please let us know. We’ll be happy to assist you further.
Thanks,
[YOUR SIGNATURE]
Hi [NAME],
You’ve recently contacted us about [Issue], which was resolved on [Date]. We would love to hear what you think of our customer service. Please take a moment to review our service by clicking either link below:
Good, I’m satisfied
Bad, I’m unsatisfied
Your feedback is appreciated and will help us improve!
Sincerely,
[YOUR SIGNATURE]
Thank you for reaching out!
We are genuinely grateful for the opportunity to assist you. Should you have any other concerns that you would like to be addressed, please feel free to write us back or call our Customer Care hotline at 472-6100 loc. 130 . We will be more than willing and glad to help you.
Thank you very much and keep safe always!
Get a quicker response by chatting with us! Just look for University of Nueva Caceres on Facebook or Messenger, or simply click this link: https://www.facebook.com/UniversityOfNuevaCaceres/ and select ‘send message’. You may also continue to reach us via call or email, but please expect a long wait time/delay due to the high volume we are receiving right now.
Admissions Office
AMS Building, Room 121 University of Nueva Caceres
Mobile No. 09071566898 (TNT)/09561301775 (Globe)