Professional Experience

Director, Malheur County Health Department, Ontario, Oregon, February 2019 - Present

• Manage team of 25+ employees to deliver public health services and to ensure state laws are appropriately administered.

• Oversee leadership team, strategic planning, goal setting, professional development, and program integration. 

• Act as the County's representative with other healthcare providers, community partners, regional and state agencies who are working together in an effort to ensure community health.

• Train all staff and oversee all leadership team and department-wide learning activities.

• Key successes: Under my direction, the department created its first strategic framework, 12+ learning labs for community partnership development, and a new website with 1,200+ followers, frequent press releases, and education. Four new programs began and the operating budget nearly tripled in four years. 

Director of Volunteer Services, Heart 'n Home Hospice & Palliative Care, Fruitland, Idaho, February 2015 - June 2017

• Hired, trained, and supervised a team of eight Volunteer Coordinators across eight offices.

• Served as Director of Volunteers for Heart 'n Home from August 2005 - December 2006.

• Key successes: Developed and taught all volunteer trainings, including initial trainings, bereavement, and 11th hour. Completed End of Life Doula training. Effectively transitioned department through two Electronic Health Record programs. 

Grants & Contracts Specialist/Administrative Assistant, Idaho State Department of Education, Boise, Idaho, July 2007 - January 2011

• Prepared and submitted proposals for federal and state funding.

• Developed letters, reports, presentations, press releases, and website content to communicate with school districts, teachers, parents, and students.

• Monitored program and contractor performance to evaluate impacts, service levels and achievements to determine effectiveness in meeting program goals and objectives.

• Key successes: Secured >$1,000,000 NASA grant as co-writer. Supported Idaho Math Initiative, through Idaho Statute 33-1627 beginning in 2008 and later as project assistant to the Initiative for Developing Mathematical Thinking at Boise State University.  

Skills

• Staff Supervision: people-centered decision-making, performance coaching, emotional intelligence, crisis response, conflict resolution, mentorship, retaining and engaging talent.

• Organizational Improvement: culture design and rebuilding, change and time management, diversity, equity, inclusion, strategic planning.

• Training: written and verbal communication (in person and virtually), skill building, evaluation, goal setting, project management.

• Human Resource Management: recruitment, job descriptions, interviewing, performance review. 

• Office Software: Microsoft Office and Teams, Google Suite, Zoom, GoToMeeting, Canva, Prezi, Lifesize, Basecamp, Mural.

• Healthcare Specific Software: KanTime, Ahlers, Practice Suite, Patagonia.

Education

• Master of Science degree in Organizational Performance and Workplace Learning, College of Engineering, Boise State University, Boise, Idaho, USA (anticipated graduation: May, 2024)

• Graduate Certificate in Workplace Instructional Design, Organizational Performance and Workplace Learning, College of Engineering, Boise State University, Boise, Idaho, USA (anticipated reception: May, 2024)

• Bachelor of Arts degree in Creative Writing, minor in Psychology, College of Idaho, Caldwell, Idaho, USA (May, 2018)

• Previous training programs include Grant Writing (2007), Toolbox Project (2013), Certified Prevention Specialist (2014-2016), and End of Life Doula (2016 and 2023).

Affiliations

• International Society for Performance Improvement (ISPI), Member (2022 - 2023)

• International Society for Performance Improvement (ISPI) Bay Area/Boise State (BABS) Chapter, Member, (2022 - 2023)

• Oregon Coalition of Local Health Officials (CLHO), Member (2019 - present)

• Oregon Public Health Association (OPHA), Member (2020 - present)

• National Association of County and City Health Officials (NACCHO), Member (2019 - present)

Board Service

• Board Member, Northeast Oregon Network (January 2023 - present)

• Community Advisory Council Member, Eastern Oregon Coordinated Care Organization (June 2022 - present)

• Board Member, Four Rivers Health Community (May 2022 - present)

• Public Health Advisory Board Member, Oregon Health Authority (December 2020 - April 2022)

• Local Community Advisory Council Chair, Malheur County Local Community Advisory Council (January 2020 - January 2022)