Embedded Files
Damaged Chromebook Procedures:
Damaged Chromebook Procedures:
If your Chromebook is damaged come to the Library with a pass.
Step 1: Mrs. Krauze will create a work ticket for your Chromebook.
Step 2:
6th Graders: Your broken Chromebook will be collected for repair. You will be issued a new Chromebook as soon as one becomes available.
7th & 8th Graders: Your Chromebook will be collected. When it is fixed, it will be returned to you.
IF YOU HAVE A REPAIR FEE: You may pay ONLINE: through GENESIS. Follow the DIRECTIONS FOR PAYSCHOOLS to learn how to create an account and pay online.
Cost for Repair and Lost Devices
Cost for Repair and Lost Devices
A full list of replacement costs can be found on the District Technology Webpage.
In accordance with the Technology Acceptable Use Agreement, which you have acknowledged through your Genesis Parent Portal:
The district reserves the right to make the final determination as to whether damage to a Chromebook is caused by an accident or because the student did not exercise proper care and precaution. Parents and students shall be responsible for the cost of repair or replacement if proper care and precaution have not been exercised.
While we understand that accidents can happen, we want to remind families that excessive damage to Chromebooks may require full replacement cost.
Examples of excessive damage:
Your Responsibilities
Your Responsibilities
The parent and student shall be responsible for the daily care and maintenance of the Chromebook.
All precautions shall be taken when using, transporting, and storing the Chromebook.
Unless instructed otherwise, all students must have their Chromebook each day in each class.
The Chromebook should be brought to school each day charged and ready for use in class.
Frequently Asked Questions
Frequently Asked Questions
What types of damages will be fined?
What types of damages will be fined?
Typical fined damages include:
cracked case
cracked screen
broken hinges
missing keys
broken mouse pad
broken charging/headphone/USB port
Students will NOT be fined when the issue is manufacture or operating system related. These issues include:
battery not holding a charge
operating system not functioning correctly
How can I help protect my Chromebook from damage?
How can I help protect my Chromebook from damage?
Treat your Chromebook gently. DO NOT:
walk from class to class with it open
close it with a notebook or other item inside
plunk it down on a desk or table
leave it open while unattended
leave it on the floor
put it on the heater
What should I do if my Chromebook is missing, lost, or stolen?
What should I do if my Chromebook is missing, lost, or stolen?
In the event the Chromebook goes missing, is lost, or stolen, IMMEDIATELY inform the District, in writing to helpdesk@twpunionschools.org, and, in the case of a stolen Chromebook, immediately file a police report and provide a copy to the District.
Can I bring in my own device?
Can I bring in my own device?
Yes, the district is opening the doors to a BYOD environment. This initiative will allow students to bring any personally owned Chromebook in-lieu of a district provided device, that will be enrolled in the district’s Google domain to ensure a consistent learning enviroment exists in the classroom. If your student currently has a district provided device, it must be returned along with the BYOD Permission Form in order to add a student’s device to the BYOD network. Find out more at: https://tups.org/technology.
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