What can I do if I have technical Issues?

• Not able to sign in: Please make sure you are using the same email id you have used to register in the DFC app for the first time. If you still have issues even after using the correct credentials please send us a screenshot showing the credential and the issue. 

• Unable to upload the images: If you experience issues uploading the images, please check your phone's storage capacity. If necessary, delete some old files to free up space.

• For any other technical issues, please feel free to contact us and include a screenshot of the problem: Lotus_imagecollection@freshdesk.transperfect.com   

How much will I get paid?

The exact information regarding the compensation can be found in the Welcome emails under 'Payment Details' section. You will be able to find more details regarding our available payment methods in the Compensation section on this webpage and also in the Welcome email.