AMD Releases, Maintenance and Downtime/ Incidents

AMD Maintenance Releases

April 2, 2026 Maintenance Release

Upcoming scheduled maintenance notice

AdvancedMD will be undergoing maintenance on Thursday, April 2, 2026, between 8:00 p.m. and 11:59 p.m. MDT. As always, we strive to make these necessary updates as seamless as possible. However, you may experience periodic service interruptions during the maintenance release window.

Start time

Apr 2, 20:00 MDT

Estimated duration

4 hours

Components affected

Practice Management (PM)

Practice Management (PM) - Availity I...

Electronic Health Records (EHR)

AdvancedMD Mobile

ePrescribing

...and 4 more components.

Date - Scheduled Maintenance - March 24, 2026

Upcoming scheduled maintenance notice

On Tuesday, March 24, 2026, between 8:00 p.m. and 10:00 p.m. MDT, AdvancedMD will be performing routine maintenance.

Although it is unlikely, users may experience intermittent service interruptions or be automatically logged out of the application during the maintenance window. If you experience any of these issues, please close the application and retry.

This necessary maintenance will ensure that our service remains reliable and efficient.

We apologize in advance for any inconvenience this may cause. Thank you for your patience.

Start time

Mar 24, 20:00 MDT

Estimated duration

2 hours

March 22, 2026 - Scheduled Maintenance Analytics and ODBC

Upcoming scheduled maintenance notice

On Sunday, March 22, 2026, between 7:00 p.m. and 11:00 p.m. MDT, AdvancedMD will perform maintenance in our Analytics and ODBC modules.

Although unlikely, users may experience intermittent interruptions during the maintenance window. If you experience an interruption, please close the module, wait 5 minutes and retry.

This necessary maintenance will ensure that our service remains reliable and efficient.

We apologize in advance for any inconvenience this may cause.

Thank you for your patience.

Start time

Mar 22, 19:00 MDT

Estimated duration

4 hours

Components affected

Interoperability - ODBC

Reporting - Analytics

3-19-2026 Feature Release

Upcoming scheduled maintenance notice

AdvancedMD will be undergoing maintenance on Thursday, March 19, 2026, between 8:00 p.m. and 11:59 p.m. MDT. As always, we strive to make these necessary updates as seamless as possible. However, you may experience periodic service interruptions during the maintenance release window.

Start time

Mar 19, 20:00 MDT

Estimated duration

4 hours

Components affected

Practice Management (PM)

Practice Management (PM) - Availity I...

Electronic Health Records (EHR)

AdvancedMD Mobile

ePrescribing

...and 4 more components.

March 10, 2026 PM, EHR, and Reporting Applications Maintenance

Upcoming scheduled maintenance notice

On Tuesday, March 10, 2026, between 8:00 p.m. and 9:00 p.m. MST, AdvancedMD will perform application infrastructure maintenance in our PM, EHR, and reporting applications to ensure our service remains reliable and efficient.

Although unlikely, users may have difficulty accessing or saving documents, running reports, or may be temporarily logged out of the application. If you encounter an issue, please close the application, wait five minutes, and then try again.

We apologize in advance for any inconvenience this may cause. Thank you for your patience.

Start time

Mar 10, 20:00 MDT

Estimated duration

1 hour

Components affected

Practice Management (PM)

Electronic Health Records (EHR)

Interoperability - 3rd Party APIs

Reporting - General

Reporting - Analytics

...and 1 more component.

March 6, 2026 - Analytics Maintenance

Upcoming scheduled maintenance notice

On Friday, March 6, 2026, between 10:00 p.m. and 11:00 p.m. MST, AdvancedMD will perform scheduled maintenance on the Analytics module.

To ensure system safety and integrity, please refrain from using the Analytics module during the maintenance window. Please plan accordingly.

This work is necessary to maintain the reliability and efficiency of our services. We apologize for any inconvenience and appreciate your cooperation. Thank you for your patience.

Start time

Mar 7, 22:00 MST

Estimated duration

1 hour

Components affected

Reporting - Analytics

March 5, 2026 Maintenance Release

Upcoming scheduled maintenance notice

AdvancedMD will be undergoing maintenance on Thursday, March 5, 2026, between 8:00 pm and 11:59 pm MST. As always, we strive to make these necessary updates as seamless as possible. However, you may experience periodic service interruptions during the maintenance release window.

Start time

Mar 5, 20:00 MST

Estimated duration

5 hours

Components affected

Practice Management (PM)

Practice Management (PM) - Availity I...

Electronic Health Records (EHR)

AdvancedMD Mobile

ePrescribing

...and 4 more components.

March 3, 2026 Network Maintenance

Upcoming scheduled maintenance notice

On Tuesday, March 3, 2026,, between 7:00 p.m. and 8:00 p.m. MST, AdvancedMD will be performing network maintenance. This maintenance is vital to maintaining a secure and compliant online presence. It ensures encryption, trust, and security for our users, helping to prevent potential security risks.

The process that we will be using to perform this maintenance is designed to avoid any service interruptions; however, if you encounter an issue, simply log back in.

As always, we strive to make these necessary upgrades as seamless as possible. Thank you for your patience.

Start time

Mar 3, 19:00 MST

Estimated duration

1 hour

Components affected

Practice Management (PM)

Electronic Health Records (EHR)

ePrescribing

Interoperability - 3rd Party APIs

Interoperability - ODBC

...and 2 more components.

February 6, 2026 - Scheduled Maintenance - Analytics

Upcoming scheduled maintenance notice

AdvancedMD will be performing maintenance in our Analytics module on Friday, February 6, 2026, between 8:00 p.m. MST and 11:00 p.m. MST. Although it is unlikely, users may experience intermittent interruptions during the maintenance window.

Please note that the Analytics report data will be unavailable during the maintenance window. However, no data will be lost, and it will be updated once the maintenance is completed. This necessary maintenance will ensure that our service remains reliable and efficient.

We apologize in advance for any inconvenience this may cause. Thank you for your patience.