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As a physiotherapist, you'll need the appropriate Medicare provider arrangements in place for each clinic you work from. This includes having access to PRODA and completing the required provider number and banking setup.
Work through the steps below as part of your onboarding. If you already have a PRODA account, you do not need to create another one. You can use your existing account to manage your provider details.
Step 1: Set Up or Access Your PRODA Account
Step 1: Set Up or Access Your PRODA Account
What is PRODA?
What is PRODA?
PRODA (Provider Digital Access) is the online authentication system used to securely access Australian Government health services, including HPOS.
If you don't already have an individual PRODA account, you'll need to register for one as part of your provider setup.
Before you start
When registering for PRODA, you'll need to verify your identity. It is helpful to have your identification documents ready before you begin. This may include documents such as your Medicare card, driver's licence and passport.
Make sure the personal details, including your name, are consistent across your identification documents, as discrepancies can delay the registration process.
Keep Your RA Number
Keep Your RA Number
Once your PRODA registration is successful, you'll receive a Registration Authority (RA) number. Keep this number somewhere secure and accessible. You may need it if you require assistance with your PRODA account in the future.
Step 2: Medicare Provider Numbers
Step 2: Medicare Provider Numbers
You'll need a Medicare provider number for each Symmetry clinic location where you will be practising.
Brenda will provide you with the relevant clinic details required to complete your provider number application. Once you have these details, you can apply for your provider number through PRODA/HPOS.
1. Receive your clinic details
Brenda will provide the information you need for each Symmetry clinic where you will be practising.
2. Apply for your provider number(s)
Use the clinic details provided to complete your application through PRODA/HPOS.
3. Keep track of your application
If you are applying for provider numbers for more than one Symmetry location, make sure you complete the required application for each location.
4. Let Brenda know when your number is issued
Once your Medicare provider number has been issued, please provide the details to Brenda so your Symmetry records and relevant systems can be updated.
Already have provider numbers?
If you're moving from another practice or already have Medicare provider numbers, you'll still need to ensure the appropriate provider arrangements are in place for each Symmetry location where you'll be working.
Please note: Your Nookal training will be completed separately as part of the Nookal Training module later in your onboarding.
Step 3: Review Your Banking Details
Step 3: Review Your Banking Details
Once your provider number has been established, you may need to review and approve the banking details associated with it in PRODA.
Log in to PRODA and navigate to My Details → My Personal Details → My Banking. Locate the relevant provider number, select Review, check the banking details and approve them if they are correct.
Continue Your Onboarding
Continue Your Onboarding
Once you've completed your Accounts & Security setup, continue to the next step.
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