COMPLAINTS PROCEDURE  

COMPLAINTS PROCEDURE

A copy of the Complaints Policy can be found in the appendices and is available on our website.

If you have any concerns or feel that you need to make a complaint, please, in the first instance make an appointment to see either the Class Teacher or if more appropriate the Head Teacher.

With some general issues you may wish to consider raising the matter with one of the Parent Governor Representatives, who will then discuss the matter with the Head Teacher.

If you feel that having followed the procedure above you are still not satisfied, then the next step is to contact the Chairman of the Board of Governors.

Please note that any complaint made directly to the LEA will be automatically redirected to the school, in order to follow the official complaint procedure (see appendices)