Stanford Travel/Study sends a representative along with each tour to assist with the details, leaving you free to enjoy your trip. Your Stanford tour manager is your best point of contact while you are on the program.
Phone: +1 (650) 474-9008
Email: mnarrowe@stanford.edu
Prior to the trip, your Stanford program manager is your main point of contact.
Phone: (650) 723-6730
Email: kristyh@stanford.edu
You will periodically hear from our client relations team regarding payment reminders, missing forms, follow-up on flight details, etc.
Email: travelstudy@alumni.stanford.edu OR travelstudy@stanford.edu
Phone: (650) 725-1093
Our hotels have complimentary Wi-Fi in the rooms. Connection speed will vary. The signal is typically strong enough for text and emails but may not support streaming video or video calls.
Contact your cell phone provider to find out how you can use your cell phone abroad while en route. Charges will vary depending on the destination and your existing plan. Please note that many U.S. cell phone plans do not include international roaming, and charges can be quite high.
Palau has locally-provided internet and mobile phone services. Most foreign carrier mobile plans typically do not work in Palau, and Starlink terminals are not authorized in Palau. During the day when out on snorkeling excursions, your U.S.-based cell phone will likely not have service. At the resort, you may use the wifi for texting and emailing. Alternatively, you can visit the Palau National Communications Corporation store in Koror (open on weekdays) to purchase a SIM or eSIM card and mobile plan.
Meredith Narrowe, '04, Stanford Travel/Study
Stanford Travel/Study sends a representative along with each tour to assist with the details, leaving you free to enjoy your trip. Meredith has been leading trips with Travel/Study since 2018 and has led past Stanford travelers to the polar regions, the tropics, and countless destinations in between. This Maui-raised lover of shave ice caught the travel bug early on and sometimes organized her clothes by country of origin as a child. Before joining Travel/Study full-time as a program manager for the Custom Journeys team, Meredith managed teams and projects at DreamWorks Animation, Apple and various start-ups focused on travel and experiences. She is very much looking forward to traveling with all of you!
Brad Climpson, Miru Adventures
Expedition Leader Brad Climpson has lived and worked in tropical Australia for the last 25 years. He earned a Bachelor of Science degree (Marine Biology/Zoology) at James Cook University, Townsville. With the nearby Great Barrier Reef serving as both playground and laboratory, Brad developed an intimate knowledge of how complex marine ecosystems systems work. Brad began his career aboard expedition ships as a Marine Biologist in northern Australia in the late 1990s. Since then, his passion for the underwater world has taken him to a wide range of destinations from “right next door” Papua New Guinea to the polar regions. An accomplished scuba diver, underwater photographer and experienced boat handler, Brad has a passion for interacting with nature and sharing his knowledge with fellow travelers.
Crisis24 is our emergency assistance provider through our included insurance. They can provide advice and assistance before, during, and after your travels. We recommend you call them pre-trip if you’d like to discuss any specific health concerns in regards to your trip location.
In the event of an emergency (or if you need assistance) on the trip, your tour manager will do their best to assist, but here is the contact information for the 24-hour emergency line from Crisis24:
Phone number: +1-443-716-2305
When calling, mention you are with the Stanford Travel/Study Group.
You can call Crisis24 for advice on whether you need medical attention, making an appointment, seeking care, etc. Crisis24 is also the assistance provider for any major emergencies, such as medical or security evacuations. In order for the Zurich included emergency medical coverage to be applied, Crisis24 must be contacted first for any evacuations or repatriations.