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We strongly recognize the need to clarify the “new normal” accommodation facilities that coexist with viruses. As such, we have been strengthening sanitation and hygiene control so that everyone can stay with peace of mind.
1 "Non-Face-To-Face Contact"
2 "Sterilization/Antibacterial"
3 "Prevention"
The above three points are thoroughly implemented and we built a system so that everyone can feel safe staying here even during the time before the development of the COVID-19 vaccine.
We kindly ask for your understanding and cooperation in order to ensure the health and safety of you, your loved ones, our cleaning staff, and others around us.
Non-Face-To-Face Contact
Non-Face-To-Face Contact
- Non-face-to-face check-in/check-out
- Find more details on "Check-In&Check-Out" page in the House Guide. We provide the House Guide to you after you made a reservation.
- This is an unmanned facility. Unless there's an emergency, you will have no contact with our staff.
- Operation that minimizes the physical contact as much as possible
- Keyless door lock installed property. No physical keys provided by hands.
- No payment transaction on-site. We only approve online prepaid transaction.
- Responding emergency situation 24 hours a day (Staff are on standby in different area)
Sterilization/Antibacterial
Sterilization/Antibacterial
- Increased frequency of disinfecting work on high-touch surfaces
- Guest Rooms: Door knobs, switches, remote controllers, furniture, home appliances, etc.
- Common Area: EV, guest room door and more
- Cleaning Department: Storage room door, cleaning tools, door to staircase (emergency exit)
- Use of virus disinfectant spray
- As part of measures against the COVID-19, we disinfect surfaces during cleaning.
Prevention
Prevention
- Guest
- Installation of disinfectant in each apartment unit
- Cleaning Staff
- Hand washing, gargling, wearing masks, and regularly implementing alcohol sanitization
- Alcohol disinfection on hands should staff need to meet guests in person
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