Wifi Connectivity

If you are unable to connect to wifi at school:

1. Properly restart your computer. Do this daily when you arrive at school and home.

2. Your date and time are likely incorrect (this happens when your MacBook's battery dies). Even if you can't see the date and time on your login screen, follow these instructions: Date and Time Check & Fix.

3. If you are still unable to connect, ask a staff member to put in a Web Help Ticket for Tech Support.

If you are unable to connect to wifi at home:

1. If you use Spectrum, try this fix: Fix for Spectrum Users' Slow Connectivity at Home

2. If you are still unable to connect, either put in a Web Help Ticket for Tech Support or ask a staff member to do it for you. 

3. You may need to contact your service provider at home if you are still having issues with the internet.

MacBook access while traveling out of the country:

You will not have full access to your MacBook when you travel abroad.

Click this link for instructions to help set up limited access: Access When Traveling Abroad