Welcome to our Skyline training sheet! On this website you will find training information, frequently asked questions, helpful tips, and more!
Below you will find general information for all accounts but if you would like to look up a specific topic select a button above
Account must be fully set up in the mobile app before generating documents
MMR, Equipment, Activation, E-Contacts, Billing, etc
TransUnion is the credit bureau that Brinks will accept
The only time that Equifax can be used is if the TransUnion pulls in as:
"No Hit"
"Not Scored"
"D" Credit Score
If TransUnion pulls in as lower than a "D" credit score Brinks will not purchase the account
Brinks is unable to accept any 3rd party credit reports or scores due to the FCRA laws
If the customer does not have a SSN they are able to provide an active passport from a different country instead of a valid credit score.
The passport can not be expired
It must be from a different country
These are paid out as a "C" credit score
If customer is not a US Citizen instead of running credit you may provide a valid foreign country passport.
The passport can not be expired
It must be from a different country
These are paid out as a "C" credit score
If the account holder is not pulling in as the homeowner, homeowner verification will be required
Brinks will not purchase any renters
If the customer has any existing equipment the Takeover Disclaimer and Acknowledgement Form will be required
This can be completed under the document center during the initial set up with the customer
If you choose to do a paper document it must me mailed into the Downey corporate office as quickly as possible
Please be advised paper documents will delay payroll a minimum of 1 week.
10642 Downey Ave #205 ATTN: Funding Department, Downey, CA 90241