Embedded Files
All documents for funding must be sent to the funding email
Must have the lead ID on the email as well
An activation fee of at least $99 is required on all “C” credit accounts.
If customer is not pulling in on title, we MUST have home proof in the account holder's name
Valid forms of home proof:
Homeowners insurance statement
Property deed (if mobile home then property title)
Property tax statement
Mortgage invoice statement
Closing Disclosure
Accounts that require home proof will not be paid out to the sales rep until home proof is received.
Brinks must be informed of all changes to accounts
Phone number
Email
Address
Verbal passcode
Documents required for commercial accounts.
Personal Guarantee (NEW)
Commercial E-Contract with Business Name
We can not waive the first month payment for customers.
All corrections and documents need to be received by Monday end of day in order to be eligible for the current week's payroll.
If you have a survey decline - please reach out to your customer to resolve the issue and then have them call the Brinks resurvey line at 866-961-2611 Mon-Fri 8am – 7pm CST to get this resolved.
If you need to submit a Voided Check: If the customer does not have a voided check we can also take a bank statement with the account number or a screenshot of the mobile banking app showing the account number.
We can only credit up to 3 months of service with Brinks.
We do not assist reps with packages, points, multiples, or payroll in general.
If reps are looking for what packages they can sell and what MMR to charge they need to reference their sales rules/manager
If they need help with payroll they need to go to the payroll department
Payroll can be reached at:
EXT 9221
If you are needing licensing/compliance assistance, please see their website:
Account Holder must follow the "Rule of 3"
Homeowner's credit must meet qualification
Homeowner must sign agreement
If the account holder is not the paying for the system, then the person paying for system must also sign agreement (2-Signer)
If the homeowner has bad credit we can NOT qualify a person other than the homeowner (daughter, niece, grandfather, father, mailman, etc.) even if they would be willing to do a 2-signer document.
Funding Schedule for Payroll:
Any accounts installed between Sunday – Saturday the previous week are eligible for the following Friday's payroll.
Eligible means that they are able to be purchased for funding, but these accounts must be free from all declines and errors to be purchased and paid.
All documents must be received by the funding department by the end of the day on Monday, and all cleanup requested from funding to fix declines after must be received the funding department by Tuesday end of the day (to fix declines in time for payroll)
If any documents or cleanup are received after their deadline the account will be eligible for the following week.
Voided checks/billing screenshots from banking app must be collected on each account with EFT checking account
Rep’s are responsible for entering the billing information correctly into the account
If the billing information is invalid reps will be charged a return bank fee
Rep’s are responsible for following up with customers to obtain valid billing information.
If billing information changes from what was originally on the E-Contract, additional documents will need to be signed by the customer to update with Brinks.
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