- About Face: The Essentials of Interaction Design 4th Edition; Alan Cooper, Robert Reimann, David Cronin, Christopher Noessel
- Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques (Interactive Technologies); Kathy Baxter, Catherine Courage
- 100 Things Every Designer Needs to Know About People (Voices That Matter); Susan Weinschenk
- Information Architecture: For the Web and Beyond; Louis Rosenfeld and Peter Morville
- Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability (3rd Edition) (Voices That Matter); Steve Krug
- Toegift: The UX Book: Process and Guidelines for Ensuring a Quality User Experience; Rex Hartson and Pardha Pyla
- The Usability Engineering Lifecycle; A practitioner's handbook for user interface design; Deborah J. Mayhew
- Usability for the web; design websites that work; Tom Brinck, Darren Gergle, Scott Wood
- Contextual Design; Defining Customer-Centered Systems; Hugh Beyer, Karen Holtzblatt
- Observing the user experience; Apractitioner's guide to User research; Mike Kuniavsky