What is QC
What is QA
What is agile and scrum method
Verification & Validation
What is a defect:
Following are few links which gives various methods/studies on defects
1. Defect Metrics as an indicator of the test team’s effectiveness:
2. Defects are Good:
http://www.riceconsulting.com/articles/defects-are-good.htm
3. Gauging Software Readiness With Defect Tracking: