L -CONSUMER INFORMATION

Dealer Locator Information

To find an Authorized Esco Servicing Dealer visit:

www.esco.tw and click on Dealer Locator.

Customer Service Information

Esco Power Equipment dealership personnel are trained

professionals. They should be able to answer any question you may

have. If you encounter a problem that your dealer does not solve to

your satisfaction, please discuss it with the dealership's management.

The Service Manager or General Manager can help. Almost all

problems are solved in this way.

If you are dissatisfied with the decision made by the dealership's

management, contact the Esco Power Equipment Customer

Relations Office. You can write:

Esco Metal Co., Ltd ( Taiwan)

Power Equipment Division

Customer Relations Office

49-5 Sing-an Road, Shalu Town

Taichung433, Taiwan

Or telephone: (+886) 42636-7219 M-F, 8:30 a.m. - 7:00 p.m. ET

Or E-mail: escools@gmail.com

When you write or call, please give us this information:

• Model and serial numbers

• Name of the dealer who sold the trimmer to you

• Name and address of the dealer who services your trimmer

• Date of purchase

• Your name, address, and telephone number

• A detailed description of the problem