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RASA is in regular contact with Head of Staff Travel & Interline and Aer Lingus regarding Staff Travel Services for Retirees.
In January 2026 a new digital MYID Staff Travel process for Aer Lingus retirees has been launched on a phased basis.
STAFF TRAVEL OPENING HOURS – for Retired Staff
(Staff Travel book holders only)
STAFF TRAVEL DUB – FEBRUARY 2026 OPENING HOURS
TUESDAY 10 FEBRUARY OPEN 09.30-12.30
THURSDAY 12 FEBRUARY OPEN 09.30-12.30
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TUESDAY 17 FEBRUARY: OPEN 09.30-12.30
THURSDAY 19 FEBRUARY: OPEN 09.30-12.30
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TUESDAY 24 FEBRUARY: OPEN 09.30-12.30
THURSDAY 26 FEBRUARY: OPEN 09.30-12.30
ORK: Daily 13:00-14:00 SNN: Daily 14:30-15:00
*If you have a Yellow Retired Staff Travel Book you can email stafftravelqueries@aerlingus.com to sign up for MYID STAFFTRAVEL to book your EI & Other airlines tickets.
New in 2026: MYSTAFFTRAVEL for Retired EI staff*
*To join the Paddy Kilduff XEI GROUP emails: paddykilduff@ymail.com and sign up for the new Aer Lingus Retired MYSTAFFTRAVEL system in 2026 if you have a Yellow Staff Travel book*
The Summary of Staff Travel Services currently available on a link circulated in XEI Newsletter.
December 2025 - RASA testers have been involved in testing a New MYSTAFF TRAVEL system for Retirees. This allows for remote access. 'Onboarding' issues are being resolved by Staff Travel personnel and IT. It is hoped that this will be launched on a phased basis.
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April 2025 - RASA HAS BEEN ADVISED THAT POSITIVE STAFF TRAVEL HAS BEEN PARTIALLY REINSTATED .
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RASA has been advised that Staff Positive Travel [excludes LHR] on EI Returns from 29 April 2025 for EI/DAA Staff and Retirees.
The Regular Staff Positives are subject to commercial availability and staff may be offloaded anytime if flights are full, over booked, cancelled, weight restrictions etc.
The Staff member must call into their local Staff Travel office to request seats [excl LHR} with their Staff Travel book and a valid Staff ID and a credit card for payment.
Opening Hours:
Staff Travel: Dublin: 09.30-12.30 Tuesday, and Thursday
Staff Travel: Cork: 12.00-13.00 Every day
Staff Travel: Shannon: 14.30-15.00 Every day
If you have any questions, you can contact your local Staff Travel office or The Staff Travel office in Dublin airport at: stafftravelqueries@aerlingus.com
February 2025.
RASA has received communication from Aer Lingus Chief People Officer that for 2025 one of their priorty areas is to 'provide access to our retirees to the myStaffTravel system '
Other FAQ - Staff Travel Office
WHERE IS THE STAFF TRAVEL OFFICE:
It is the Annex on the left hand side of the old PCB building renamed Shamrock House, beside Catering.
Access will be permitted through the main door on the right from 09.30-16.00hrs Monday to Fridays. Door is on a time lock outside these hours.
CAR PARKING :
There is no staff car-parking facility for the Annex Building. There are parking facilities at local Hotels and DAA car parks.
STAFF TRAVEL POSTAL ADDRESS:
AER LINGUS STAFF TRAVEL OFFICE, ANNEX BUILDING , SHAMROCK HOUSE, DUBLIN AIRPORT. DUBLIN
CONTACT DETAILS:
Since 2007 there is no telephone number to contact:
Only means of contact is personal during above hours or via email: Stafftravelqueries@aerlingus.com or Refunds: Staffrefunds@aerlingus.com Other contact: askHR@aerlingus.com
PUBLIC TRANSPORT:
BUS STOP: outside the door of Shamrock house. (Dublin Bus numbers 16, 41, 102)
November 2019
Staff Travel is monitored by RASA Executive assisted by member volunteers
Page updated
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