Government of India has an online Grievance forum at http://www.pgportal .gov.in
Many of us say that these things don't work in India . We should contribute to make things work J
Couple of months back, the Faridabad Municipal Corporation laid new roads in the area and the residents were very happy about it. But two weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents. A resident used the above listed grievance forum to highlight his concern. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week. Government has asked the FMC and BSNL about the goof up as it's clear that both the government departments were not in sync at all.
So use this grievance forum and educate others who don't know about this facility.
The govt. wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like (all hyperlinks given below links to respective dept/office site)