The Claim repudiated (rejection) is most important to check and grill.
The Claims pending is fine, as might be in evaluation when is collected.
http://www.policybazaar.com/finance/know-more/102-life-insurance-articles/451-life-insurance-company-ratings-2013.html
http://www.jagoinvestor.com/2010/09/9-most-asked-questions-about-term-insurance.html
http://www.knowledge.fintotal.com/Claim-Settlement-Ratio-of-Life-Insurance-Companies/6500#sthash.k5hgYrEo.dpbs
http://www.elicpolicy.com/Claim_Settlement.html
http://articles.economictimes.indiatimes.com/2011-05-09/news/29520556_1_total-claims-aegon-religare-life-insurance