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PROCESS MANAGEMENT BAROMETER

Organizations use business process management to innovate, improve and adapt processes to changing context.

The purpose of Process Management Barometer is to evaluate the performance (effectiveness and efficiency) of process management projects, to measure the alignement of process, people, technology, and cost/benefits with business strategy, stakeholders' needs and expectations, and changing context.

« Today’s volatile business environment, and the increasing complexity and proliferation of high-impact technologies such as analytics, cloud computing, software-as-a-service and mobility, pose tough challenges to management teams. To address them, companies in all industries and geographies are focusing more attention and resources on business process management (BPM). » Accenture

« Business process management (BPM) is a holistic management approach focused on aligning all aspects of an organization with the wants and needs of clients. It promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. » Wikipedia

« Project management is the discipline of planning, organizing, securing, managing, leading, and controlling resources to achieve specific goals. A project is a temporary endeavor with a defined beginning and end. The temporary nature of projects stands in contrast with business as usual (or operations), which are repetitive, permanent, or semi-permanent functional activities to produce products or services. In practice, the management of these two systems is often quite different, and as such requires the development of distinct technical skills and management strategies. » Wikipedia


Jean-Paul Laberge MBA



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