MsC Interaction Design
Faculty of Architecture
Universidade de Lisboa
Objectives
1. Understanding the mental processes involved in emotions and their relationship to design;
2. Understand the relationship between the emotional component associated with the relationship with the product / service and the preference of the product by users;
3. Apply techniques to assess emotions generated by interaction with the product / service.
Syllabus
1. Object of study and applications of Emotional Design in Interaction Design and its relationship with User Experience;
2. More than functionality, the emotional appeal and irresistibility of the product / service;
3. Psychology of emotions;
4. Categorical and axial approaches to emotions;
5. The multiplicity of dimensions of design and emotions;
6. Techniques for assessing user experience and emotional dimensions in user interaction with the product / service.
Teaching methodologies (including evaluation)
Expository classes and exercises to apply techniques to evaluate the emotional component of User Experience.
The evaluation will be carried out through group work (45% of the grade) and individual work (55%). Group work is carried out in class, where various techniques for evaluating the user experience related to emotions are applied. The individual component consists of the evaluation of the emotional components of the user experience in a project under development by the students in other curricular unity od the 2nd semester (Ex: Interaction Project II, interfaces or Digital Games).
Main Bibliography
Damasio, A. (1994) O Erro de Descartes. Lisboa: Europa América.
Norman, D.A. (2004). Emotional design: Why we love or hate everyday things. Basic Books: New York
Walter, A. (2011). Designing for emotion (pp. 978-1). New York: A book apart.
Additional Bibliography
Desmet, P., & Hekkert, P. (2007). Framework of product experience. International journal of design, 1(1), 57-66.
Desmet, P., Overbeeke, K., & Tax, S. (2001). Designing products with added emotional value: Development and appllcation of an approach for research through design. The design journal, 4(1), 32-47.
Eysenck, M. & Keane, T. (2020). Cognitive psychology: a student's handbook. Routledge: New York.
Gleitman, H., Fridlund, A.J., & Reisberg, D. (2014) Psicologia. Fundação Calouste Gulbenkian: Lisboa
Helander, M. G., & Khalid, H. M. (2006). Affective and pleasurable design. Handbook of human factors and ergonomics, 3, 543-572.
Jordan, P. W. (1998). Human factors for pleasure in product use. Applied ergonomics, 29(1), 25-33.
Khalid, H. M., & Helander, M. G. (2006). Customer emotional needs in product design. Concurrent Engineering, 14(3), 197-206.
Laurans, G. F. G., Desmet, P. M., & Hekkert, P. P. (2009). Assessing emotion in interaction: some problems and a new approach. In Proceedings of the 4th International Conference on Designing Pleasurable Products and Interfaces, DPPI'09, Compiegne, Oct. 2009. Universite de Technologie de Compiegne.
Mauss, I. B., & Robinson, M. D. (2009). Measures of emotion: A review. Cognition and emotion, 23(2), 209-237.
Norman, D. A., (2013). The design of everyday things: revised and expanded edition. Basic Books: New York?
Roald, T. (2007). Cognition in Emotion: An Investigation through Experiences with Art. Editions Rodopi B.V: Amsterdam
Wells, M. (2003). In Search of the Buy Button; What makes some products irresistible? Neuroscientists are racing to find out and pass the answer along to marketers. Factiva TM Forbes. 62, V, 171, 17.
Xue, H., Desmet, P. M., & Fokkinga, S. F. (2020). Mood granularity for design: Introducing a holistic typology of 20 mood states. International Journal of Design, 14(1), 1-18.