MsC Interaction Design
Faculty of Architecture
Universidade de Lisboa
Objectives
1. Understanding the principle of cognitive ergonomics to maximize the compatibility of a system (context/product/service/environment) with the user's cognitive processes.
2. Domain of cognitive processes related to systems design, namely: perception, attention, memory, mental models, decision making and learning.
3. Understanding the human limits of information processing while related to the design of systems.
4. Understanding and applying the experimental methodology to test the response of cognition to interaction with a system
Syllabus
1. Object of study and applications of cognitive ergonomics;
2. Perceptual process;
3. Attention: selection of information and maintenance of concentration;
4. Attention, automatisms and simultaneous task performance;
5. Memory: Description, capabilities and limits;
6. Knowledge representation and mental models;
7. The interaction between the user's mental models and a system (context / product / service / environment).
8. Learning;
9. Decision making;
10. Experimental method applied to the evaluation of systems design.
Teaching methodologies (including evaluation)
Expository classes and discussion of case studies with students in the classroom and orientation of the cognitive ergonomics project.
The evaluation will be carried out through a cognitive ergonomics project carried out in groups with a value of 70% of the grade. The objective is to carry out the evaluation of a cognitive component present in the interactions between the user and a system.
There will also be a written test with a value of 30% of the grade.
Main Bibliography
Eysenck, M. & Keane, T. (2020). Cognitive psychology: a student's handbook. Routledge: New York
Norman, D. A., (2013). The design of everyday things: revised and expanded edition. Basic Books: New York
Weinschenk, S. (2011).100 Things every designer needs to know about people. New riders: Berkley
Additional Bibliography
Carroll, J. M. (1997). Human-computer interaction: psychology as a science of design. Annual review of psychology, 48(1), 61-83.
Gleitman, H., Fridlund, A.J., & Reisberg, D. 2014. Psicologia. Fundação Calouste Gulbenkian: Lisboa
Marchitto, M., & Cañas, J. J. (2011). User experience as a challenge for cognitive psychology and ergonomics. Human Technology: An Interdisciplinary Journal on Humans in ICT Environments.
Senders, J.W. & Moray, N.P. (2019). Human Error: Cause Prediction and Reduction. CRC Press. Boca Raton, FL. USA
van der Veer, G. C., Bagnara, S., & Kempen, G. A. (Eds.). (1992). Cognitive ergonomics: contributions from experimental psychology (Vol. 69, No. 3). Elsevier. Amsterdam: NorthHolland
Weinschenk, S. (2009). Neuro Web Design: What Makes Them Click?. New riders: Berkley
Wickens, C., Gordon, S., Liu, Y. & GordonBeckr, S. (2004). An introduction to human factors engineering: Longma: Prentice Hall.
Yablonski, J. (2020). Laws of UX: Using Psychology to Design Better Products & Services. O'Reilly Media. Sebastopol, CA. USA.