Ushers' Toolkit

Expectations for Volunteering

An outline of expectations of every volunteer usher at the Opera House is available on the General Information page. [More...]

Safety and emergency guidelines

Safety of volunteers, employees, and patrons is a major concern at the Opera House. [More...]

Changes In and Around the Opera House

Important information conveyed during pre-performance briefings is summarized here, some new and some worth repeating. [More...]

Dress code

The goal is to look part of the ushering team, not to call attention to yourself. [More...]

Carpooling from the North and South Bay

There are two OHUG groups to assist ushers in forming carpools, one-time or ongoing. [More...]

Help with PRESTO Group and Event Manager

Based on long-term use, OHUG offers some tips for scheduling and even a FAQ page that may answer your questions. [More...]

Tours

Tour the San Francisco War Memorial and Performing Arts Center or just the Opera House. [More...] - currently on hold

Tip Card - new version available (9/28/21)

We have a card for you with tips about the Opera House that you may find helpful, small enough to keep in your pocket. [More...]

What is permitted in the theater?

Consult the San Francisco War Memorial and Performing Arts Center's FAQ web page that outlines what is permitted and prohibited. [Here...]