SL2100 Communication System for Small Business

Why Choose the SL2100

The way we do business and the way we communicate is changing rapidly. Mobility has become commonplace, customer expectations have soared and productivity is crucial.

The SL2100 galvanises your team. In turn creating a positive customer experience that generates repeat business.

Built-in features include:

• • VoIP enabled

  • Unified messaging

  • Music on hold

  • Mobility / BYOD / home-working

  • Auto-Attendant

  • Audio conferencing

  • Video conferencing & collaboration (licence required)

  • Simple installation

  • Mobile apps for iOS and Android

  • Plus more!

Value for Money:

Powerful communications with a small price tag the SL2100 phone system allows you to only pay for what you need, without recurring licensing costs.

Keep Connected:

Single number reach, smartphone apps, built-in web based conferencing and unified messaging keeps colleagues and customers up-to-date and connected.

Easy to Use:

Intuitive applications and features your whole team can easily use - enabling them to be more productive.

Safety First:

Built in apps like InGuard can be configured to help protect your business from malicious toll fraud attacks.

Working For Your Industry

Schools

Schools receive a high volume of incoming calls between 8am and 9am every day, this is frequently to report sickness / nonattendance.

• • With Auto-Attendant, callers can be given an automated option to a voice-mail, e.g. ‘Press 1 to report your child as absent…’

  • Takes the pressure off receptionists, achieves faster resolution for your callers and reduces holding times.

Healthcare

Doctors surgeries and other healthcare organisations receive high volumes of enquiries.

• • Information messages are played to callers, reducing the need for a receptionist to handle every call

  • Recorded messages can also be played to callers while they wait on hold, making them feel more valued

  • Keeps patients who call the hospital up to date with news.

Small Hotels:

Providing entrance security 24/7 in a cost-effective way can be challenging for small hotels. The SL2100 supports door-phones which allow staff to unlock doors remotely, so staff maintain control; even when away from the reception desk.

• • A great way to maintain control of the premises

Car dealerships

Stay contactable from anywhere on-site. It’s easier than ever for a small team to multi-task with mobile smartphone apps and the ability to answer their desk phone calls via their mobile.

• • Finds the expert faster

  • Enables staff flexibility to multi-task at quieter times when fewer people are on the premises

  • Excellent customer service standards maintained.

Dentistry

Deal with the morning telephone ‘rush hour’ more effectively. A high volume of incoming calls with patients calling to book appointments at certain times of day can be dealt with easily with the option to log staff in and out of call groups.

• • Provides relief to receptionists during peak times

  • A convenient way to share the workload

  • Even small teams can deal with fluctuating call traffic.

Real estate agencies

Maintain high service levels when on the road using a mobile extension. This enables all employees to remain contactable on their desk phone number wherever they are

• • No need to give out personal phone numbers

  • A better standard of customer service from anywhere.

More ways the SL2100 can save you money

• 1. More features built-in - that means less licenses, less hardware and less extras to pay for. The SL2100 also grows with your business making incremental upgrades cost-effective and scalable.

  2. InApps portfolio - InUC and InGuard are already built in, no extra hardware is required so you can simply activate them with licensing.

  3. Cloud? - premise-based as opposed to a hosted solution; maintain total control and enjoy the flexibility of your own dedicated solution configured for your specific needs.

  4. BYOD - both InUC & ST400 apps enable yoy to use your existing smartphone or tablet.

  5. InGuard toll fraud defence - gain protection against potentially huge company costs.

  6. Save on mobile phone charges - ST400 smartphone app & mobile extension enable phone system calls via your mobile

  7. Hot-desking - mobile teams e.g. field sales, don’t require a handset each - share hardware costs.

  8. Low IT maintenance requirements - keep IT costs down with a maintenance free, hassle-free system. And as a truly reliable solution - save on downtime costs and potential lost business.

  9. Built-in conferencing and collaboration – save travel costs with easy to use conferencing.

The SL2100 telephone system provides this along with further cost saving benefits including increased team efficiency and productivity. Intuitive features also ensure staff training is minimised. Other everyday benefits such as answering an incoming call the first time helps reduce the cost of call backs and saves your team precious business hours.

This content was first published on: https://necall.wordpress.com/2017/10/04/sl2100-communication-system-for-small-business/