Working in Teams

Office Systems Services Division

M E M O R A N D U M

TO: OSS Consultant Team

FROM:: Office System Services Division Manager

SUBJECT: Teamwork

Review the NaluHou Company Guidelines on Team Work which you signed and agreed upon when you were hired.

Teamwork is essential to your success. Before your team begins meeting, and whenever you encounter problems within your team, review these resources on how to improve your team skills.

Working in Teams and Groupwork (http://openlearn.open.ac.uk/course/view.php?id=2338) is a good resource on describe the main features of working in teams, the processes that affect team effectiveness, the main features of project management, and theories on effective leadership.

Fastfacts: Collaborative Group Work (http://www.lib.uoguelph.ca/assistance/learning_services/handouts/group_work.cfm) provides a practical approach with solutions to challenges commonly encountered by teams.

Effective Meetings (http://www.meetingwizard.org/meetings/effective-meetings.cfm) is a good resource on improving the effectiveness and quality of your team meetings. I suggest you adopt some of these when you hold your own team meetings.

At the end of the quarter, if you have accomplished all of your deliverables on time and the client is pleased with your work, your team will receive a bonus. You will be asked to give input as to how the bonus should be divided amongst the team members.

If you encounter team conflicts and are unable to resolve the conflicts on your own, as your manager, I will help to mediate and help you to find ways to effectively work together so we can further the work at NaluHou.