Executive Summary
This project was about developing a “Personal Assistance” application for enhancing customer experience using AI with real time messaging. The client for this project wanted to develop a mobile web application that is compatible with all devices and OS platforms. Customers of our client are offered customized versions of the application depending upon their needs. The responses are given to the users of the app either with the aid of the support teams of the customers, or in their absence, using IBM Watson. The typical users are people in a mall, stores or even a stadium where they might be looking out for parking places, eating joints, rest rooms or things specific to that place. The app allows for location based searches, prompting the system to know exactly which city and store the users are in before helping them with their queries.
About our Client
Client Description: Confidential
Client Location: USA
Industry: Software
Technologies
ASP.NET MVC, KnockoutJS, SignalR, IBM Watson API’s, MS SQL Server