Tom was the Executive Director of the National Center for the Middle Market, at The Ohio State University. He came to the NCMM from international consulting firm Booz & Company (now called Strategy&), where he was Chief Marketing and Knowledge Officer.

He was for six years the Editor-in-Chief of Harvard Business Review and earlier served as a member of the Board of Editors of Fortune.

He is the author of two important KM books, Intellectual Capital: The New Wealth of Organizations and The Wealth of Knowledge: Intellectual Capital and the Twenty-first Century Organization. He has published articles in Harvard Business Review, strategy + business, Fortune Inc., Financial Times, and more.

Tom is a summa cum laude graduate of Harvard College and holds an honorary doctorate from Bayes Business School, City University London.

Zach has over 20 years of experience leading programs in the knowledge and information management space. He has worked with more than 200 public and private organizations to successfully strategize, design, and implement information management systems, including knowledge bases, intranets, content management, document management, taxonomy management, and websites (eCommerce and informational). Zach has developed his own taxonomy design methodology, has authored a series of courses on knowledge management, and is a frequent speaker and trainer on information governance, web strategy, and taxonomy design. His experience includes projects for a broad spectrum of clients, ranging from the U.S. Department of Health and Human Services (HHS), Department of Defense (DoD), and Department of Energy (DOE). He also has extensive experience in the private sector and internationally with institutions including the International Monetary Fund (IMF), Nike, Marriott, Scottish Qualifications Authority, and UK Office of the Deputy Prime Minister.

Zach has served on the board of the Washington DC Knowledge Management Institute and as the Chairman of the Institute for International Research (IIR) Enterprise Web, Portals, and Collaborative Technologies conference. He presently serves as the Chairman of the annual KM Showcase and as faculty for the Knowledge Management Institute, providing training and consulting on taxonomy design and development. Under his leadership, EK has consistently been recognized as a great place to work, most recently by Washington Business Journal, Inc. Magazine, and the Washingtonian.