Privacy statement

Privacy Notice ;- 

 This Privacy Notice will help you understand how I collect, use and protect your personal information. If you have any queries about this Privacy Notice   or how I process your personal information, please contact the Linda Gwatkin by email: lindagwatkin@btinternet.com or by post: My address will be   given upon request.

    Who we are;-  The business responsible for the processing of your personal information is Linda Gwatkin Counselling and Consultancy Services     registered with the ICO.

    What information I collect about you;- The personal data you have provided and I have collected from you

 Name, address, date of birth and gender

 Telephone numbers and email address identifiers assigned to your computer or other devices, including your Internet Protocol (IP) address

 Any relevant health details or medical history

    How I collect information about you;-  The personal information I hold about you is that which I collect directly from you, for example:

 When you enquire about an appointment

 When you book an introductory appointment       

 When you book appointments for as long as is necessary·     

 When you raise a concern with me

    What I use your information for and the legal bases for processing ;- I may store and use your personal information for the purposes of:

 Administering the counselling sessions you attend  (as is necessary for performance of a contract between you and I).

 Responding to your initial enquiry received by email or telephone call (consent for the specified purpose).  

 I may, where necessary pass any health information to a relevant authority where I believe your wellbeing is at risk (as is necessary in the vital   interests of the data subject)

   Who I share your data with;- Where relevant given the nature of the service we provide to you, we may need to share your information with the   following categories of third parties:

 Any relevant authorities where I believe your well-being may be at risk.

   How long your information is kept;- I will retain your personal information for as long as you continue to attend our sessions together, and this is  destroyed when we have finished working together. However, under my insurance I am legally bound to keep your details on record for 7 years and for a young person , 5 years after the age of 18. 

 If you have any questions in relation to the  retention of your personal data, please contact Linda Gwatkin at the details provided above.

  Your rights;- Under the Data Protection Act 2018 you have the following rights:

 Your right to obtain access to, and receive copies of, the personal information that I hold about you.

 Your right to require that I stop processing your personal information when you tell me.

 Your right to require me to correct the personal information I hold about you if it is incorrect.

 Your right to require me to erase your personal information.

 Your right to require me to restrict processing in accordance with your instructions.

 Your right to receive your personal data in a structured, commonly used and machine readable format and have the right to transmit your data to another controller.

Please note that these rights may be limited by data protection legislation, and I may be entitled to refuse requests where exemptions apply.

 Where I use consent as my legal basis for processing your personal information, you are entitled to withdraw that consent at any time.

If you are not satisfied with how I am processing your personal information, you can make a complaint to the Information Commissioner.

You can find out more information about your rights under data protection legislation from the Information Commissioner's Office website: www.ico.org.uk.